Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured and we always guarantee our work, we take great pride in doing quality work for you

Question 2

What do you like most about your job?

Accepted Answer

Providing a great quality service and seeing the gratitude and happiness we give to all of our clients, old and new repeat business due to our good work ethos

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers are encouraged to ask as many questions as possible to give them peace of mind, as it's your money that you are investing and entrusting to receive what you want

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long after the slab goes down can I walk on it? How close can I go to my fence line? What if there is a sewer underneath? Do I have to hose it down afterwards? Can I drive on it the next day?

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Because we know our business so well and have many years experience with all aspects of cooncreting whether it be residential, commercial or industrial

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

We are reliable, and we always provide you with a service you expect. Over 20 years + experience in all aspects of concreting. Quality work at reasonable prices, free quote over the phone or in person Many happy customers, we are fussy with our work

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

How much they would like to spend and there location Soil type and what the proposed use of the slab may be for or if they want color or designer type of driveway etc Timeframe for job to start

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Ring us first for all your Earthworks at great rates Call us to confirm site access and to discuss tree or fence removal and if you need a concrete pump etc

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

15% off of first service under $5000 and 20% off above $5000 value of work Looking after our mates with great offers

Question 10

What makes your pricing competitive?

Accepted Answer

We look after all our clients here as well as locals with great rates that are very competitive, we get good prices from our suppliers, so we can afford to pass on the savings.

Question 11

How do you normally charge for your service?

Accepted Answer

Invoiced then online banking or whatever suits client sometimes due to location and if you have access to online banking

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Concreting with experience in all color seal, exposed aggregate, pattern work, difficult jobs. Free advice on all aspects of your job

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 20 years experience, take pride in our work, QBCC Licences, always worked from Referrals from happy clients and Large Shed Companies.

Jaap Concreting Pty Ltd

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