Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All Kleen for you staff are fully insured and with over fifteen years in the domestic cleaning business , our record speaks for itself . Let us prove it to you.

Question 2

What COVID-19 measures do you have in place?

Accepted Answer

All our staff are fully vaccinated .

Question 3

How did you decide to get into your line of work?

Accepted Answer

we wanted to create a business with a life work balance and at the same time assist families to create more valuable time.

Question 4

Do you have a favourite customer story you would like to share?

Accepted Answer

All our clients are part of our favourite ongoing story , they are more than clients , they are part of our extended family .

Question 5

What do you like most about your job?

Accepted Answer

We love it when people call us or text to say I'm in shock ,I've just can't believe how clean my home is ,thanks guys what a great job , I look forward to your next visit.

Question 6

What questions should a customer ask to hire the right service professional?

Accepted Answer

How much experience do you have in the industry . Can I count on a reliable service . Are you insured against breakage. Do all staff have up to date police clearances . Will my home be clean .

Question 7

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do I need to leave cleaning products out and should I leave you the vacuum cleaner etc. Our answer is no need, we provides everything ,cleaning products vacuum cleaners the lot.

Question 8

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Kleen for You staff are reliable , They always turn up to do your clean and we text you a reminder the night before , so you are confident that your clean will be done .

Question 9

Why should a customer hire you over another service provider?

Accepted Answer

We are a family owned business . We pride ourselves on reliability ,honesty and professionalism . We are fully insured and always have up to date police checks.

Question 10

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The most important information we require to quote is number of bathrooms that really require regular cleaning . Some bathrooms may require a clean every time ,this will impact on our price .

Question 11

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Ensure all unnecessary items are put away . Collect any children's cloths and put into washing baskets . All dishes into dishwasher.

Question 12

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

All Oneflare customers will receive 10% off their first clean , just say , I found you on oneflare .

Question 13

What makes your pricing competitive?

Accepted Answer

Our pricing methods are very straight forward and reasonable ,the most important thing you achieve from your price with us is , a clean home or Office . After all , isn't that the most important thing !

Question 14

How do you normally charge for your service?

Accepted Answer

We charge on a house by house basis as every house is special and deserves special attention  . We are always happy to call around view and discuss your cleaning and give you a no obligation quote.

Question 15

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in domestic regular house cleaning and small Office cleaning , Our process is tried and proven with many satisfied customers . We give you back valuable time to spend with family, children or friends .

Question 16

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have over fifteen years cleaning experience within the domestic cleaning industry and office area , we can provide , carpet cleaning , window cleaning through to rental exit cleaning , just call us for a no obligation quote.

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