Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

High accuracy is guaranteed as we perform bank reconciliation and balance sheet reconciliation to identify error. We are 100% committed to our client.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have many years experience in accounting and one day friend ask me to help in her book as she has no idea about accounting. So I decide to use my skill and talent to help those that have the same need as my friend.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I visited my client, who sell blinds in the west, on site and found out the book was not set up in a proper way. So I helped in setting up the account and show her how to write journal for fixed asset depreciation.

Question 4

What do you like most about your job?

Accepted Answer

I am keen in problem solving and help my client in bookkeeping and so they can focus on business success.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How do you guarantee high accuracy of your work? Can you answer my inquiry in a timely and professional way ?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is the hourly rate and how do you charge? We sort out client's need first and charge reasonable price.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Good feedback from customer and earn good reputation; Up to date knowledge in accounting regulation; we have many years experience in bookkeeping

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Professional Bookkeeping with competitive price and up to date accounting regulation knowledge. To tailor customer's need, we can do both on site and off site.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What service dose customer need? Is there payroll ? What is the annual turnover? on Site or Off site? .

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We offer free chart of account set up in accounting system for new customer and free inquiry over the phone

Question 11

What makes your pricing competitive?

Accepted Answer

Depend on client's need, we can work a few hours or days each week, fortnightly and monthly on site or off site.

Question 12

How do you normally charge for your service?

Accepted Answer

Fixed Price for on going weekly / monthly work; Hourly rate labor charge for small work depending on the complexity

Kwik And Easy Bookkeeping

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