Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes - I hold Professional Indemnity Insurance, Cyber Fraud Insurance and fully licensed with the Business Licensing Authority.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

Not applicable at the moment.

Question 4

How did you decide to get into your line of work?

Accepted Answer

I have worked in the legal profession since 1991, commencing my career at Maurice Blackburn & Co. It was while working alongside the late Senior Partner, Gary Nevin of Nevin Lenne Gross in North East Victoria, that I discovered my passion for property law.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

Aside from the immense satisfaction I feel when clients tell me their sale or purchase has proceeded seamlessly, I have also encountered complex matters that highlight the importance of thorough legal knowledge — particularly in relation to the “Subject to Finance” condition.  Many conveyancers, and even some solicitors, underestimate the strict requirements for compliance. Failure to properly satisfy or rely upon this clause can result in purchaser default or significant financial loss to a vendor if a property must be resold.

Question 6

What do you like most about your job?

Accepted Answer

I love helping new purchasers to obtain their new home. It can be a very daunting process. But I also love the law and learning every facet of it.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

What is included in your costs? A lot of Conveyancers have a base fee and then add on extras, such as License Agreement fee, Nomination fee etc. A lot of the time disbursements, which are expenses incurred on your behalf are not disclosed, so you need to be aware of this also. Another one is How thorough do you review the property, not just the documents, but the property? A lot of Vendors do not disclose illegal building or owner builder works and the only way to know this is by looking at past photos or in some cases visiting the property.

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

If I don't like the building and pest reports, I can get out of the Contract can't I? No - you can't. Unless the reports state there there is a major structural defect or major pest infestation, you will not be able to get out of the Contract. It is always best to get the reports prior to signing the Contract, that way you can also negotiate the purchase price based on what the report states if works are required.

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Being a sole practitioner, I am always available. Some clients find the process to be quite stressful, but I tell them that I am always available if they need reassurance. My job is to protect my clients interests so my ethical standards are very high.

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

I have a very down to earth, no nonsense approach while maintaining professional standards. I will always aim to go exceed my client's expectations.

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

My fees only differ between residential properties and commercial properties and sale or purchase of a businesses, due to commercial properties usually involving Commercial or Retail Leases and possible GST implications. Disbursements can vary with residential properties, because of the need to order Owner Corporation Certificates if the property is a unit or apartment. These can be expensive but necessary.

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Arrange building and pest inspections prior to making an offer.  Make sure you have started the finance process prior to purchasing. If you are a Vendor have all your building permits at hand. This saves purchasing a certificate from relevant Council. And an extra one for Vendors. Be honest with me. If you have an illegal structure or owner builder works, let me know straight away because the last thing I want is to prepare documentation that is defective.

Question 13

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

As I'm new to this service, I'd love to offer 10% discount on my fees.

Question 14

What makes your pricing competitive?

Accepted Answer

I am a sole trader and a home based business so my overheads are minimal.

Question 15

How do you normally charge for your service?

Accepted Answer

Fees are disbursements are billed at the end of the transaction. If however I have prepared a documentation such as Vendors Statement and Contract but the property has not sold within 3 months, I will forward an interim tax invoice, mostly to cover the disbursements incurred. Any fees will be credited to the final bill once the property has sold.

Question 16

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in all areas of conveyancing including commercial, businesses and residential sales, purchases, family transfers, survivorship and transmission applications and Retail leasing.

Question 17

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been worked in the legal profession for over 30 years and in particular conveyancing/property law for almost 20 years. I was trained by Solicitors so I understand the importance of knowledge of the law, integrity, ethics and professionalism. I am also studying my law degree to expand my capabilities with in Property Law.

Leanne Roy Conveyancing

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Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Unique selling points

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Leanne Roy Conveyancing Verified Business

Business contact details

Opening hours

Business description

Accepted payment methods

Services

Qualifications

Add your review

Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Unique selling points

Need an expert?

Leanne Roy Conveyancing