Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Fully Licenced and Registered with the Victorian Police. All Insurances. Working with children Checks, All Staff Fully Qualified Locksmiths

Question 2

How did you decide to get into your line of work?

Accepted Answer

Until the advent of Google and Youtube, Locksmithing was an unknown art, Mystery, Witchcraft, a Black Art. Magic and the associated components have always held an interest to me.

Question 3

What do you like most about your job?

Accepted Answer

The best thing about this proffession is thse ability to help the many interesting people in solving their lock and key problems. Very interesting the places locks and keys can take you in the world.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you Fully Qualified and Licenced to complete this job in a Professional manner. Do you Issue a ATO approved Tax receipt and give Warranty Guarantees on your work and products?

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Complete Proffessional service from call centre to extremely well trained enthusiastic technicians onsite. We give a accurate estimate over the phone, so the customer knows what they are up for before we attend the job.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Professional advice is free, ask before attempting. We have just had a customer turn a 120 dollar job into a $2000.00 job by trying to remove a broken key from his 2012 Jeep Ignition Lock.

Question 7

What makes your pricing competitive?

Accepted Answer

We have the best equipment available and extrememly well trained staff with the widest possible range of key blanks available. Considerably  cheaper, quicker and more efficient than going to the Dealer.

Question 8

How do you normally charge for your service?

Accepted Answer

A estimate is given when customer contacts us. We accept: Mastercard, Visa, Eftpos, Cash, American Express, WE DO NOT  accept Cheques. A GST Receipt is given at the end of all jobs.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Prestige vehicle openings. Manufacturing key to motor vehicles. We also do Residential, Commercial, restricted and master key systems. Basicly most locks and keys no matter what or where.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have 38 years experience in the profession of locksmithing. I have been taught by some of the best locksmiths in Australia. I have attended and completed many many training courses in all aspects of locksmithing.

Lightning Locksmiths

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