Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I'm a fully insured electrical busisness and all my work is guaranteed for 5 year on my labor and workmanship. But if there is ANY sign that someone has tried to rework my installation or has tried to add to my installation the warranty is void.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I was raised into the trade as all my male family are either electricians or plumbers and gas fitters so straight into the family business.

Question 3

What do you like most about your job?

Accepted Answer

Everyday is a drifferant day. Customer satisfaction when job is completed on time and to budget, Been my own boss

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Only use licenced electrical contractors not electricans as they can't provide safety certificates at completion of job. You check to see if there licence is correct and valid by using http://www.commerce.wa.gov.au/energysafety/energysafety-licence-and-registration-search.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Honesty,realiable,friendly service, no call out charge 24/7. Service with a smile and will always do my best to ensure you get value for money.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Friendly realiable honest person who won't try and rip you off. I have no call out fee and only charge for the time I'm there minimum 1/2 hr

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

(1)How many items the want installing. (2)Where is the item to be installed ie power point on external or internal walls (3)Do they have a specific brand they prefer as most customers have a idea as to what brand they prefer.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Led downlights fully installed for $50 each  These lights are multi coloured lights which can be changed on top of the downlight from warm white,cool white, day light. Call now to book your free quote and I will even bring the light to you so you can experience these lights for your self.

Question 9

What makes your pricing competitive?

Accepted Answer

My pricing is very competitive against other electrical contractors in the area. I'm a local family run business who 1 goal is to provide good quality workmanship at an affordable price for everyone.

Question 10

How do you normally charge for your service?

Accepted Answer

I only charge for the time I am on the job not the travel to and from or parts to collected for the job as most gear is stocked in work van.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

led downlights installation and electric underfloor heating systems for tiled floors systems.kitchen and bathroom renovations and soon to be aircon systems

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

15 yrs experience as an electrician in both the uk and Australia. Domestic, commercial,industrial experience. Fully insured, full police clearance.

M J Coutts Electrical Services

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