Frequently Asked Questions
Why should a customer hire you over another service provider?
I have the philosophy that business integrity is crucial, and I always work with this in mind. I am great at what I do and am committed to producing exceptional work regardless of whether the project is small or large. As well as all that, I'm very friendly and approachable.
What experience, skills, qualifications or training do you have to make you the right person for the job?
Qualification: Applied Copy-Editing and Proofreading Accreditation (Australian College, Sydney) for which I achieved high distinctions and a distinction.
Lots of experience formatting and creating fantastic and professional looking documents in Microsoft Word and PowerPoint.
Is there a particular aspect of your trade or industry that you specialise in?
I specialise in:
1) copy-editing and proofreading business documents such as (but not limited to): letters, policy documents, Health & Safety documents, project reports
2) document formatting - including style guide set up and maintenance.
How do you normally charge for your service?
Usually I charge per hour - between $40 and $65 per hour. Payment terms are 7-days (unless discussed). I can also offer retainers - weekly or fortnightly and sometimes monthly.
What makes your pricing competitive?
My fees vary depending on the type of work I do. I always provide value for money no matter what my fee for services is.
How can a customer save money before you start the work? Please give 3 tips
1) Complete as much of the document as possible.
2) Read though your material before you send it to me.
3) If you are sending me handwritten material, make sure it is readable and that the format is tidy.
What are the typical things that you need to know before you can provide a quote to a customer?
The scope of the work - is it a large project or a small project?
The quality of the work. It would be helpful to receive an example of the work.
Are you an insured business and do you guarantee your work?
I do not have professional indemnity insurance. I work with clients to produce work that they require. All work must be approved by the client.
I have business public liability insurance.
What makes you the most reliable and trustworthy person for the job?
I have a conscience and the philosophy that business integrity is crucial, and I always work with this in mind.