Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All the MDAE walkers have public liability insurance and follow our strict guidelines to ensure the dogs in our care are safe and well cared for at all times. We always turn up, and are always available for extra walks if needed, and have a vested interested in doing a great job every time.

Question 2

What do you like most about your job?

Accepted Answer

We just love dogs. And we understand how important each of them are for their owners. We do a passionate work and we never forget about safety. go to our instagram page and check what our dogs are up to during their walks www.instagram.com/maddogshornsby

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

- Is it a professional dog walking service? - Is the company totally insured? - How long the company keeps the dogs in the park? - Does the company have a proper vehicle to transport dogs safely? - How many dogs does the company take at a time in the park? - Does the company turn up in case of rain?

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

1. We always turn up. 2. We always walk a maximum of 4 dogs per walker. 3. Our walks are always a full hour - we never cut the walk short. 4. Your dog will spend no more than 30 minutes travelling in the van.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As we operate a franchise system, you will know very well the person who is taking your dog for walks.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Mad Dogs & Englishmen is one of Australia's busiest dog walking services, with a strong focus on professionalism, and offering a reliable, quality service.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Basically we need to know: 1) number of dogs 2) breed and aprox size 3) frequency of walks We are totally open to meet you and your dog at your place before starting any service. We can discuss any particular behavior of your dog and also discuss pick up and drop off details.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We have discounts available for five days a week. Also, mention this ad when booking and get the first WEEK free!

Question 9

What makes your pricing competitive?

Accepted Answer

We have the experience, ability and willingness to transform your problem dog into a happy and social pooch. Over the years we have taken numerous dogs that may be anti-social, nervous or just a bit of a nutter and changed them into calm, confident dogs.

Question 10

How do you normally charge for your service?

Accepted Answer

Mad Dogs and Englishmen Hornsby fees: We charge $28 for the first dog, and $12 for additional dogs. We do not charge GST. Discount available for 5 days/week.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Having done the dog walking for several years, we have a very organized business and have clearly defined values, namely that we will always turn up, we are always available, we wont cut the walk short, your dog wont be in the van for long and we have a walker for every 4 dogs.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

1. We always turn up, rain or shine. 2. Our walks are always a full hour at the park. 3. We always have one person for every four dogs. 4. We have a strong element of training on our walks and offer Free training advice to all our regular clients.

Mad Dogs & Englishmen Hornsby

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