Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All the MDAE walkers have public liability insurance and follow our strict guidelines to ensure the dogs in our care are safe and well cared for at all times. We always turn up, and are always available for extra walks if needed, and have a vested interested in doing a great job every time.

Question 2

How did you decide to get into your line of work?

Accepted Answer

After 6 months of working for Mad Dogs and Englishmen Northbridge and doing a great job, Ed & Raquel have decided to take on the franchise for Ryde, Lane Cove and everywhere in between.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

"I went away for 2 weeks while Ed & Racquel looked after my 2 dogs and cat. They got 2 walks a day, and the regular photo updates on Instagram. We came back to happy and well cared for cat and dogs, and wouldn't hesitate to recommend them"  C.Atkinson

Question 4

What do you like most about your job?

Accepted Answer

Well, pictures speak more than words. Have a look at our Instagram account and get your conclusions.  - www.instagram.com/maddogsryde -

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

MDAE was established in 2005. We offer an honest, reliable and professional service. Our success is based on our reputation of making sure every dog gets the same high quality service, and is well cared for. We give lots of feedback to our clients and you know your dog will be in safe hands.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

1. We always turn up. 2. We always walk a maximum of 4 dogs per walker. 3. Our walks are always a full hour - we never cut the walk short. 4. Your dog will spend no more than 30 minutes travelling in the van.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As we operate a franchise system, you will get to know your dog walker well (Ed or Raquel) as they will own their own business and they will be keen to see that you are always happy with our service as they will have personally invested themselves in that business.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Mad Dogs & Englishmen is one of Australia's busiest dog walking services, with a strong focus on professionalism, and offering a reliable, quality service.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We have discounts available for five days a week.  Also, mention this ad when booking and get the first walk free!

Question 10

What makes your pricing competitive?

Accepted Answer

We have the experience, ability and willingness to transform your problem dog into a happy and social pooch. Over the years we have taken numerous dogs that may be anti-social, nervous or just a bit of a nutter and changed them into calm, confident dogs.

Question 11

How do you normally charge for your service?

Accepted Answer

Mad Dogs and Englishmen Ryde fees: Dog Walking $30 Additional Dog $15  Some Franchises are Subject to GST  All walks are a full hour at the park, with a maximum of four dogs per person!   Half-day Care $47 Additional Dog $30  Some Franchises are Subject to GST  Half Daycare is Two consecutive, one-hour walks at local parks, with driving in between each walk.  Long-day Care $67 Additional Dog $45  Three consecutive, one-hour walks at local parks, with some driving between each walk.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Having done the dog walking for several years, we have a very organized business and have clearly defined values, namely that we will always turn up, we are always available, we wont cut the walk short, your dog wont be in the van for long and we have a walker for every 4 dogs.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

1. We always turn up, rain or shine. 2. Our walks are always a full hour at the park. 3. We always have one person for every four dogs. 4. We have a strong element of training on our walks and offer Free training advice to all our regular clients.

Mad Dogs and Englishmen Ryde

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