Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

As a licenced Plumber I have $5000,000 Public Liability and job insurance.  I am fully covered.

Question 2

What do you like most about your job?

Accepted Answer

I love working outdoors.  I love to see people happy on completion of my work.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

What experience do you have.  Can I see photos of some of your previous Jobs.  Can I have references. Can I see your Plumbers Licence.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Question:  Do you guarantee your work.  Answer:  I give a 10 year guarantee on new work and that is backed up with my Plumbers Warranty Insurance.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

One of the biggest complaints i hear are about unreliable Tradesmen.  I am always upfront and honest with my customers.  If they have to wait a couple of weeks then i tell them.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

I have vast experience in the roofing industry.  I have been called upon to fix other peoples work many times in the past.  If you want it done right the first time call me.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Tip 1:  Check reviews or references of your chosen Trademan because the cheapest guy may cost you the most in the end. Tip 2:  If you get more than one quote check that both Tradesmen are going to provide the same materials. Tip 3:  Look at what you want done and if there is anything you can do to help before the job starts then do it.   ie:  clearing bushes and tree branches away from the house if you want your guttering done.

Question 8

What makes your pricing competitive?

Accepted Answer

I have lower overheads than others.

Question 9

How do you normally charge for your service?

Accepted Answer

I will give a quotation with no hidden extras.  My price is what you will pay on completion.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a qualified plumber but the last 30 years has been spent specialising in only Roof Plumbing.  I have experience in Domestic, Commercial and Industrial Roof Plumbing.

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