Question 1

How did you decide to get into your line of work?

Accepted Answer

I began working in an office at 16 years of age and was quickly encouraged and advised to further my studies in accounting as I had a natural aptitude to that work.

Question 2

What do you like most about your job?

Accepted Answer

I like the opportunity to encourage and assist others to be the best that they can, and help where possible to make that easier.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With over 25 years of experience, I have been trusted with many peoples personal data and authority to act on their behalf.  I have many clients who will attest to my honesty and trustworthiness.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Proven record of being reliable and trustworthy, happy to be flexible to meet individual needs.  We are willing to go the extra mile to assist.  Vast experience in a variety of businesses. Friendly service.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Where you are up to with your accounting work (last reported / reconciled etc) What systems are you using? How much or little help will you be needing?

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

To save money our tips would be:- Have your information organised and available (or easily accessible) Be clear and inclusive with your needs Know what outcomes you would like to achieve

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

For Oneflare customers we are happy to offer our first meeting at no charge, at your office or ours.  We can then discuss your needs and advise the best course of action.

Question 8

What makes your pricing competitive?

Accepted Answer

Being as small business, we keep our overheads low, making our rates economical. We are flexible and also available for clients outside normal hours.

Question 9

How do you normally charge for your service?

Accepted Answer

We offer an hourly rate or a set weekly or monthly fee. Our clients advise their preferred option and use our service as little or as much as required.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We find Tradespeople and Small Business especially benefit from our ability to remove the hassle of paperwork, admin, accounting and reporting that small business demands.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Member of Institute of Public Accountants Fellow) Accounting qualifications, Registered BAS Agent. Over 25 years experience in many different roles of accounting and business services across  a variety of businesses.  Efficient using accounting and office software.

Michelle's Bookkeeping & Office Services

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