Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have 20 million public risk and our work is guaranteed for 12 years.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have basically been in this job for some twenty eight years and really it was just an opportunity that came up then that l really had to pursue and have gained great satisfaction since.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Their are always favorite customer stories, but mine really centres around the older clients we do work for ,because they tend to show more gratitude for the work carried out

Question 4

What do you like most about your job?

Accepted Answer

What l like most about the job is using my problem solving skills to rectify issues that the client has, and from that point making sure that the work is carried out to their complete satisfaction.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are the people carrying out the work licenced, how long have they been in business, wether they have public risk insurance and other warrantys etc is always a good start.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most customers ask how much is it going to cost and when can the work be carried out along with how long will it take. Also what material would you recommend and what are the color choices.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am more than happy  to refer any potential client to our previous clients to show them how we go about our business and the services we offer.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

At Mister Gutter we guarantee the best  and most competitive service to all our clients weather they are small jobs or larger jobs. Professional service, competitive quotations and excellent work are what we pride ourselves on.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We first obtain what are the clients main concerns and their expectations, then we carry out a full inspection of the premises to ascertain what are the main issues before giving the client a detailed written quote.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We need to address the property to be able to quote the job, so the client can not do any thing prior to inspection. A t that point we can recommend some things that would help.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Mention Oneflare at the point of inspection to receive a 5 % discount.

Question 12

What makes your pricing competitive?

Accepted Answer

Having been in this business for in excess of 24 years we have to be competitive to survive.

Question 13

How do you normally charge for your service?

Accepted Answer

By on site inspection and quotation working out what is the best solution to your issues.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

reguttering and reroofing along with gutter guards and roof repairs to tiled roofs.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All our staff are fully licensed roof plumbers with over 20 years in the job and have all carried out numerous jobs covering thr entire spectrum of roof plumbing and installation.

Mister Gutter

Business contact details

Business description

Browse roofing experts by suburb

Services

Qualifications

Add your review

Reviews (4)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps