Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I guarantee all my work, I can obtain Public Liability Insurance if needed very quickly and have all the required background checks in place or can gain them within a very short period of time. CV Check etc.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have a flair for attention to detail and work well in structured environments especially in the corporate and or government sectors.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

There are many to list, the common denominator is making a real and measurable difference - sometimes without even noticing it until after the fact.

Question 4

What do you like most about your job?

Accepted Answer

The ability to provide value and make a positive difference in the working/personal life of others. success is measured by how you made a reasonable person feel not how much money you make I I really mean that.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

there is almost no limit to the questions a customer should ask however the main questions should cover Quality, quantity, price and insurances and guarantees ETC. I am happy to answer the above and more questions about my business regrading your needs.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you have experience in this area?  Answer = Yes, and if I don't have the experience in that area it can quickly be obtained. I am a fast learner.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have a tract record of being very reliable and can be trusted to do the right thing there have been no criminal or authoritative proceedings against myself or my business which has been in operation for nearly 10 years across various roles and industries.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Very competitive pricing and all services come with a customer satisfaction guarantee, I will do all in my power to exceed your expectations or your money back. I am experienced in the selected industries to deliver the services you may require. simplified invoicing and references available.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I need to know the outcome of a consult with the customer on the details of the job and take a good look at the work load in person so there must be some sort of in person consultation beforehand to get the quote accurate.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Tip 1 consult me so I can offer specialized advice on the matter Tip 2 commit to a long term contract to minimize price Tip 3 work with internal stakeholders to minimize some of the workload if         necessary/appropriate.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

first 3 hours of service free to new customer with no obligation to continue with services. a try before you buy so you will know its the right fit for you.

Question 12

What makes your pricing competitive?

Accepted Answer

you receive a value added service, you only pay for what you use/receive (but you get a lot more) I will never over charge clients and all pricing will be quoted before any work commenced and it will be the among the lowest in the industry

Question 13

How do you normally charge for your service?

Accepted Answer

via invoice on a per job or per hour basis, this can be discussed in more detail when quoting a job or service you require.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Integrity is of utmost importance to me, a genuine desire to serve my clients in an honest and conclusive manner reaching the best outcome possible, this is the real key aspect in ANY industry that often gets overlooked. I bring a servant leadership management style approach to all my work.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

As I work in more than one industry please contact me for specific information regarding your needs I will be happy to discuss this with yourself or your team members, I look forward to a productive discussion with you.

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