Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We guarantee our workmanship and offer a 12 month / 20 000 km warranty on new replacement parts. We are also fully insured.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you hold a motor vehicle repairer's certificate for the class of repair work you are performing? How many year's experience do you have?

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is your operating hours? We are available 24/7 Can you service my vehicle at work? Yes any location that is convenient for you Do you take card payments? Yes we accept EFTPOS, Visa, MasterCard, American Express and Diners Club and we do not charge our customers extra surcharges.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our customers are important to us. We strive to deliver excellent customer service and want to ensure our customers are 100% satisfied and receive value for their money. Customer feedback is important for us and we are always interested to hear from our customers.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Motomech Mobile Mechanics are dependable, qualified and licensed mechanics operating in Perth and surrounds. We are passionate about what we do and pride ourselves on delivering high quality customer service. The quality of our work speaks for itself and we believe that word of mouth marketing is very important for our business.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Description of work required and vehicle details which should include the following: make, model, year of manufacture, fuel type, odometer reading, transmission type, Rego or VIN.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

We are mobile and come to you at a location and time that is convenient for you. You save time and money by not having to arrange and pay for alternative transport.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Our customers are important to us therefore we include a free safety check with any service. The report is sent to you within 24 hours after the completion of the service.

Question 9

What makes your pricing competitive?

Accepted Answer

We are mobile mechanics and therefore have lower fixed costs. We pass this saving on to our customers by charging lower rates.

Question 10

How do you normally charge for your service?

Accepted Answer

We normally charge for labour and parts. We can however give you a fixed price for a specific job like servicing, pre-purchase inspection and battery replacements.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are fully mobile and come to you. Our services include logbook servicing, battery replacements, pre-purchase inspections, mechanical repairs and accessory fitment.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Motomech Mobile Mechanics are fully qualified and licensed mechanics. Steve established the business after working more than 20 years in the industry, gaining experience with heavy commercial, light commercial, passenger vehicles, general and specialised equipment. Our services include logbook servicing, battery replacements, pre-purchase inspections, mechanical repairs and accessory fitment.

Motomech Mobile Mechanics Pty Ltd

Business contact details

Business description

Browse mechanic experts by suburb

Services

Qualifications

Add your review

Reviews (1)

Frequently asked questions

Are you an insured business and do you guarantee your work?

What questions should a customer ask to hire the right service professional?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps