Question 1

Why should a customer hire you over another service provider?

Accepted Answer

We are a family owned and run business based on the North Side of Brisbane. We don't just wash dogs, we LOVE dogs and the thanks we get from our fluffy friends is such a beautiful exchange. We love seeing them happy and clean!

Question 2

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1, location 2, breed and coat condition  3, aggressive or not  4, had the dog been hydrobathed / groomed before  4, time of day for someone to be there to meet me

Question 3

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1, brush your dog daily if needed. 2, brush your dog daily if needed. 3, brush your dog daily if needed

Question 4

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We have a returning customer loyalty program for our regulars after 10 visits, ranging from dog toys to collars to our signature mr Mardo’s doggy Colognes and sprays amongst other gifts

Question 5

What makes your pricing competitive?

Accepted Answer

I know for sure we are not the most expensive out there, and there is always someone prepared to do a cheaper job but we guarantee your best friend will be treated to the best service in town. Our mobile unit is state of the art and I can personally guarantee the best service.

Question 6

How do you normally charge for your service?

Accepted Answer

Cash or Eftpos is available. Please note that most home call outs have a starting duration of around 1 hour

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We pride ourselves in every dog we service but I also try to assist as many rescue dogs as possible. I very much enjoy helping new owners cross over in getting the K9 settled as quickly as possible

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

2 years grooming experience with regular private ongoing training from professional grooming instructor of 11 years, with a further 5 years with dogs in training and a lifetime of being a dog owner.

Mr Mardos Mobile Pet Services

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Why should a customer hire you over another service provider?

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