Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Muddy Shoes carries Insurance for both Public Liability and Products Liability. When purchasing plants on our client's behalf we purchase from a Nursery that grows high quality plants.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always loved working with plants and enjoy seeing the transformation of outdoor areas into functional and enjoyable spaces.

Question 3

What do you like most about your job?

Accepted Answer

Getting to know my clients and what they want from the garden and when selecting plants I provide a range of choices for them to consider to ensure the final result will meet their needs.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

How long have you been providing this service? Do you have any details of your previous work? What do you do best?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can we do weeding?  Absolutely, we can also help with mulching to reduce the recurrence of weeds, making your garden as low maintenance as possible.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I believe in gardening from the heart, taking care in what I do to ensure you will enjoy your garden.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We will work with you to ensure everything comes together, the soil, the plants, the much and watering that are right for your garden.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. What size is the garden area?  Small / Med ? 2. Do you need us to supply soil, plants or mulch? 3.  How often do you need us - one time only or on a regular basis?

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Note any existing features you want to keep in the garden  2. Spend time thinking about what you want the garden to look like and what you will use the space for. 3. Consider the types of plants or garden styles that you like.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I can offer special rates for Seniors and for those wanting to make a gift of gardening services for someone else.

Question 11

What makes your pricing competitive?

Accepted Answer

I do more than just mowing and hedging, as a trained Horticulturalist I can provide expert advice on plants as well as solving problem areas in the garden.

Question 12

How do you normally charge for your service?

Accepted Answer

We charge an hourly rate depending on the service required.  Plants and other garden supplies are on a cost basis.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in medium sized gardens, however we also have experience working with clients living on acreage, providing a variety of advice and services.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

My Horticultural training has provided me with a sound knowledge base for my business.  I am able to provide specialised advice regarding plant choices to ensure my customers make the most of their outdoor spaces no matter how small.  My passion for ensuring the garden reflects the owners requirements is my passion.

Muddy Shoes

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