Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Naturae Health has in place all of the Professional Indemnity, Public & Products Liability Insurance required to lawfully practice as Naturopath and join a Professional Association in Australia, and to practice online in most other countries. Please contact us for specifics if they are required.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I'm a Naturopath because I believe we all have the innate potential to live happy, healthy lives, and I am committed to supporting and empowering my clients to take charge of their own health and wellbeing in a way that is uniquely suited to them.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Naturopathic consultations are protected by privacy and confidentiality laws and thus it's not appropriate for me to discuss my client's experiences.

Question 4

What do you like most about your job?

Accepted Answer

I love working with people to improve their experience and enjoyment of life by supporting them in achieving what is optimal health for them as individuals. I enjoy educating my clients and supporting them in taking charge of their own health and wellbeing.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Important questions to ask prior to engaging the services of a Naturopath include: what are their qualifications, do they have adequate & appropriate insurance, are they a member of a professional association, is the way they practice a good fit for me, and are they evidence-based practitioners.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

I'm often asked what a naturopath does. Naturopathy is a holistic healthcare system based on the principle that the body has the inherent ability to heal itself. Naturopathic practitioners seek to identify and treat the root causes of sub-optimal health, rather than simply focusing on the symptoms.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am an appropriately qualified, association registered and insured health care professional. I offer a free 15 minute discovery call to answer any questions or address any concerns that you may have prior to you booking with me.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Naturae Health is a Naturopathic Healthcare Clinic committed to providing personalised, accessible natural healthcare of the highest standard. We focus on the overall wellbeing of every client in a manner that emphasizes individuality, trust, respect, confidentiality and compassion.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

This information varies from person to person. We are always happy to schedule a free 15 minute discovery call with you to ensure that our clinical services are right for you and that you will benefit from working with us. Book your call online via our website or phone us to schedule a time .

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. A week before our consult keep a detailed diet and symptom diary for me to assess. 2. If you have recent blood test or imaging results please bring these along to your consult. 3. Fill in and return our client intake form prior to your appointment.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We would like to offer you a $20 reduction of the professional fee for your first consultation with us. Please ensure that you mention you found us via Oneflare when booking your appointment.

Question 12

What makes your pricing competitive?

Accepted Answer

We aim to offer value by individualising our services, providing the most effective, evidence-based holistic healthcare available, only recommending testing and supplementation where the benefit to our clients is clear, and working with food and lifestyle change as the core of our practice.

Question 13

How do you normally charge for your service?

Accepted Answer

Naturae Health offer a range of clinical services and our current schedule of professional fees can be located on our website.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our clinical focus is in the areas of: women's health, mental health, vegan & plant-based diets, gut health & microbiome, hormone health & balance, fatigue & insomnia, weight management & preventative healthcare.   The Naturae Health Clinic offers a number of professional services including: naturopathic healthcare, nutritional counselling, lifestyle counselling, supported change management, proactive wellbeing, weight management, food as medicine, herbal medicine, iridology assessment & personalised tea formulation

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Naturopath Ky Wakefield graduated with Distinction in a Bachelor of Health Science (Naturopathy). As a requirement of professional registration, and to ensure the most current treatment protocols are used in her practice, Ky participates in regular, ongoing certified professional development.

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