Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are an insured business and all our work is guaranteed. If customer is not happy with the job or any error we will always get the problem fixed.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

With signage a customer should always ask about the quality of the Materials/Vinyl. You don't want to pay top dollar for a job to have it Fade, Shrink or Peel after 6 months.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

We work close with our customers to get the job done perfect,  we treat all the customer as our number one priority and like to go the extra mile to keep them happy and always make shore the job is done on time no matter what. We also work with there pricing range some customers done want to spend big money so we always have other choices in products and materials.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To get the quote done as quick as possible, Sizes of the job or size of the install areas, Photos, Fonts that the customer would like to use. But we think to give the best quote possible is to meet at the site.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Clearing Work Space: Making shore that the clear so we can get straight in to the job with no delay. Preparing Work Area: If we have a window install the customer will save if they can have the window cleaned and ready for the install. Helping with the install: some customer will save if they can help with the install a few customers have suggest that and we are more than happy to let them help.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We can offer Oneflare customer up to 25% of on there all there signage quotes, And customers that get full shop fronts done always get a free A-Frame 600mm x 900mm for the front of there store.

Question 7

What makes your pricing competitive?

Accepted Answer

We don't just quote on the one price our pricing ranges from $45 to $125 per meter depending on the quality and life span of the sign that the customer wants.

Question 8

How do you normally charge for your service?

Accepted Answer

Our pricing goes by the meter that ranges from $45 to $125 per meter depending on the quality and life span of the sign that the customer wants. some jobs may need  machinery i.e: Booms, Scissor Lifts, Cherry Pickers.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We do cover all aspects of the signage from: manufacturing to installation's, We always make shore that our jobs are 110% but we do specialise in Vinyl Work, Shop Installations and Car Wraps.

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