Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

As a registered BAS Agent it is a requirement of the Tax Practioners Board (TPB) that all BAS Agents hold Professional Indemnity Insurance.  Yes, we have our PI in order !!

Question 2

How did you decide to get into your line of work?

Accepted Answer

Many, many years ago I wanted to work in a professional environment and so began my journey starting out as the Junior Account Clerk for a prestigous Melbourne Legal firm ... Whilst a lot has happened in between, the rest as they say is History !

Question 3

What do you like most about your job?

Accepted Answer

I absolutely love all aspects of my job, particularly helping business owner to understand their finances whilst they focus on the running of their business

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are you a registered BAS Agent ?  Are you Insured ?  Why should we engage the services of your company when there's so many others out there, aren't bookkeepers a dime a dozen ?  Can you provide testimonials ?

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Accuracy Integrity Personal Service  These are the principles on which we have built our service.   Our company is based on the belief that our customers needs are of the utmost importance. Our team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.   We would welcome the opportunity to earn your trust and deliver you the best service in the industry.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Not Just a Balancing Act Accuracy Integrity Personal Service   These are the principles on which we have built our service.   If you're in need of accounting, bookkeeping, budgeting, cashflow planning or anything else where "money matters" please call us for a confidential free discussion.   It would be our pleasure to apply our extensive experience to your specific situation.   At Not Just a Balancing Act, we specialise in accounting and bookkeeping services for startups, small business, sole proprietors and individuals.   Just imagine a day at the office with no more piles of paper to have to deal with you will be free to focus on other area's within your business.   We are locally owned and operated, servicing the Perth metro area and beyond.   Call or email us today - your initial consultation is free !

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What type of entity?  Do you employ staff, if so how many?  What are your current arrangements?  Is it a start up and whether there is a back log of work to be done to bring the books up to date?  Are you currently using software, if so what kind?  How involved do you wish to be?

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Be as organised as you can be. Provide all relevant business bank and credit card statements along with supporting documentation.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Call or email us today - your initial consultation is free !  All services tailored to suit your individual requirements   Competitive hourly or fixed fee per job rates

Question 10

What makes your pricing competitive?

Accepted Answer

Our company is based on the belief that our customers needs are of the utmost importance. Our team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.   We would welcome the opportunity to earn your trust and deliver you the best service in the industry.   Your accountant will smile at you come tax time as your records will be processed up to date and able to be neatly presented resulting in a much more pleasant and not quite so daunting trip to your Accountant, not to mention no more tearing your hair out at the thought of the mounting pile of paperwork and unreconciled accounts.

Question 11

How do you normally charge for your service?

Accepted Answer

Specialising in small to medium business   All services tailored to suit your individual requirements   Services can be provided at your premises or remotely offsite   Complete end to end service tailored to suit   We do it all for you or if you prefer just the components that you require particular assistance or attention with   Competitive hourly or fixed fee per job rates

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our Services include, but are not limited to:   * Accounts Payable & Receivable   * Bank Reconciliations   * Payroll processing & PAYG Summaries   * Superannuation reconciliations and payments   * Month end processes and reconciliations   * Production of financial and management reports   * Trial Balance, Profit & Loss and Balance Sheet   * Assistance with BAS preparation   * Job Costing, Budget and Cashflow forecasts   * Experienced in MYOB, Quicken and more   * Set up and training available   * Onsite and Offsite bookkeeping

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Not Just a Balancing Act has over 20 years experience in all facets of Bookkeeping, servicing industries including but not limited to Distribution, Export, Legal, Financial Services and Real Estate.  We also have do some work with Not for Profit organisations

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