Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes and we have "On time BAS guarantee"  All our work is covered by insurance .Our insurance is attached on our profile and verified by Oneflare

Question 2

How did you decide to get into your line of work?

Accepted Answer

I became a Management Accountant in the UK and I loved analysing the businesses and helping them find ways to save money on expenses and identify ways to make their income go even further, with sharp buying and income streamlining projects.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

To single out one client would be unfair, but rest assured, we deliver on our promise of  Service Efficiency and Integrity

Question 4

What do you like most about your job?

Accepted Answer

Finding out about our clients' businesses and understanding how to help them  a) Earn more money  b) Save money on expenses and costs c) Spend the money they earn wisely (within the business!)

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How much experience they have and which clients have or do they work with? Are they familiar with the software that you use in your business? Are they nearby, should we need to meet up?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How many hours it would take to do the job ?  How much it would cost ?  We send them aprox quote but we always like to meet them and talk to them before final agreement is made. We want to make sure we are a great fit for your business and vice versa.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We like to build a solid and trustworthy relationship with all our clients .We give our best and we look after your business, as if it were our own.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

At Nulla Bookkeeping, we offer a combination of key bookkeeping services, combined with significant management accountancy experience. So your business gets precise bookkeeping and guidance on many other aspects of your business (Only if you want it!)

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

How are they doing their bookkeeping at the moment? XERO ? MYOB? How many employees ?  How many invoices per week? How many bills per week ? Are they registered for GST ? When was the last bank reconciliation done ?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Prepare all your paperwork ,financial records and receipts .  Have them in date order or in alphabetical order so that it takes us less time to go thru them .  Prepare Excel sheet with different columns for date, details, amount.It would help a lot as we can then import them in XERO all MYOB and sav

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

For our Monthly retained clients, we offer a Free BAS lodgement deal, just ask for more details. We want to help you manage your budget and expenditure across your business, and that can start with us.

Question 12

What makes your pricing competitive?

Accepted Answer

Whilst our hourly rate is between $45-$50 per hour, for that you get Jana's vast business experience as a Management Accountant, working with many businesses, or all sizes.

Question 13

How do you normally charge for your service?

Accepted Answer

We are charging $45-$50 per hour depending on which type of work we are doing and we also have a monthly package. BAS Lodgment is $90 .IAS is $40.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

XERO,MYOB, PAYROLL, SUPER CLEARING FUNDS, BAS, GST  We specialise in small to medium business and their bookkeeping needs.  No job is to small or too big

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With over 20 years of experience in Accounting and Bookkeeping our passion is working with small to medium size businesses while raising our own family. We work from home or at clients office/home.We are very skilled in using XERO and MYOB.

Nulla Accountants

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