Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We carry a comprehensive professional indemnity insurance and public liability.   All our work is guaranteed for 10 years for OneFlare customers. Ordering with us, you are ordering a piece of mind!

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

- Years of training - Years in business - Total customer focused attitude - Equipment used - Professional Attitude to all jobs large or small - Warranty and after sale service

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

Our company will provide you with lowest price for all your signage need without compromising the quality. Here at Pacific Laser Arts we using the latest state of the art lasers and printers from Universal Laser Systems, Roland, Sei. Contact us a compare...

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

At Pacific Laser Arts we need the following information to start with your quote: 1. Size of the sign, poster, house number, etc 2. Colour 3. Material(s) 4. Your Address

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Tip1. Understand your requirements. What is needed? Tip2. Do not hesitate and call us for assistance to help you with making the decision, IT IS FREE Tip3. Have your artwork ready, as it yield big saving down the road

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer 15% discount to ALL OneFlare customers. No restrictions: date, product, etc. ALL OneFlare customers will receive 10 years warranty on all Pacific Laser Arts Products!!!

Question 7

What makes your pricing competitive?

Accepted Answer

- Production Efficiency - Low Running Costs - Low margins - High volume - Customer Service oriented business - Access to a variety of the suppliers, where we can pick and choose high quality materials at low prices

Question 8

How do you normally charge for your service?

Accepted Answer

The order process is very simple: 1. Quote is provided free of charge 2. Artwork is either received or created by us 3. Artwork is sent for approval to the customer 4. Approved artwork is cut, printed, assembled and delivered Our turnaround time for any job, large or small is 3-4 days

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

- House and Business Signs - Real Estate Signs (assembled and installed) - Laser Cutting - Wedding signage - LED Signs - Digital Printing - Vinyl Print and Cut - Prototyping

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Pacific Laser Arts was established in 2005 and run by two former IT professionals, trained in graphic, spacial design and mathematics. Our clients portfolio includes:  Fairfax Media, Mazda, Nissan Australia, Botany Bay council, etc, etc

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