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Karen Ward hired Moonee Ponds Smash Repairs for their Panel Beater job.
04 Nov 2016
Moonee Ponds Smash Repairs offers the following services:
Frequently Asked Questions
Why should a customer hire you over another service provider?
At Moonee Ponds Smash Repairs we do great quality work in a modern workshop. We also offer free loan car to our clients.
What experience, skills, qualifications or training do you have to make you the right person for the job?
At Moonee Ponds Smash Repairs our 12 years experience and qualified trades people make us the right people for the job.
Is there a particular aspect of your trade or industry that you specialise in?
At Moonee Ponds Smash Repairs we specialise is all aspects of smash repairs. We are also qualified in dent removal.
How do you normally charge for your service?
At Moonee Ponds Smash Repairs we charge our clients on an hourly rate. We accept cash and also have eftpos facilities.
What are the typical things that you need to know before you can provide a quote to a customer?
To provide our customers with a quote it is important for the client to either provide us with photos/images or to bring in their vehicle to the workshop for a live inspection.
Are you an insured business and do you guarantee your work?
We are a fully insured business at Moonee Ponds Smash Repairs. We also offer our clients with a lifetime warranty on all repairs.
What questions should a customer ask to hire the right service professional?
It is very important for customers to make sure they are dealing with a qualified smash repairer. Also they should ask if all work is guaranteed.
What do you like most about your job?
What I like most about my job is the satisfaction of delivering high quality work in a timely manner at a reasonable price.
Do you have a favourite customer story you would like to share?
We have many great customer stories but one that comes to mind is the satisfaction of a client who sent us a letter of appreciation for the work we carried out. They were impressed with the workmanship and also that their vehicle looked like it had just come off the showroom floor.