Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are not an insured business as we do not require that for our type of business. We absolutely guarantee our work as our service is 100% tailor-made to suit the clients needs. If the client is not satisfied, we can easily make amendments and it will not cost extra for the client.

Question 2

How did you decide to get into your line of work?

Accepted Answer

When we spoke to other sole trader bout our idea everyone said that they would utilise this type of service.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

No as Panorama uses discression and our clients privicy is fundamentle to our success.

Question 4

What do you like most about your job?

Accepted Answer

Helping our clients get order in their business. So many people do not enjoy paperwork, have not enough time or spend precious family time doing paperwork. We value our families so understand the significance of spending quality time with them.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

When would be willing to have the job done by? Do we use dicression and have a privicy policy?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

what do we charge for our services?  Our prices are structured around the clients work, the amount and how long it will take us and what the client is able and happy to afford.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We use discretion and will always have your job done on time. We will always be available when needed and will not give out any of your personal information.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We care for the individual business person and take great pride in our level of service and the standards we work to. We do not charge exhorbitant rates. Our service is 100% tailor-made to fulfil our clients needs.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What service does the client want. Will it be an ongoing service provided or a one-off. Are there any deadlines that need to be met. How long will the job take, whether ongoing or one-off.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Know exactly what service they want from us. Have all their paperwork together for us to review and establish a timeframe and cost. Client can bring their paperwork to us which will save us charging travel expenses.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Not at this stage.

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing is tailor made to suit the clients budget and requirements. We negotiate our fees with each of our clients based on their requirements and the time we believe a task will take.

Question 13

How do you normally charge for your service?

Accepted Answer

Our charges are very flexible, depending on our clients budget and requirements. It could be an hourly rate or a flat rate. We do not charge exhorbitant fees as we keep our systems at an easily understandable level for our clients.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in office administration and office management. We also specialise in event management and travel. This service we can provide our clients for any business travel you may need to do. We can organise your diary.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have around 30 years office admin and office management experience. Advanced Microsoft Office skills. Owner/Manager of Event Management/Travel business for 15 years. Sound financial and bookkeeping experience, including budgeting.

Panorama Admin Services

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