Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Partner Bookkeeping has full public liability and professional indemnity insurance. We guarantee the work we do to the highest standard with a money-back guarantee .

Question 2

What do you like most about your job?

Accepted Answer

At Partner we love seeing results! There's nothing more gratifying than seeing a client streamline their business process and free up that admin time for something more productive! After all you're in business to do business, not to do admin!

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are they are Registered with the Tax Practitioner's Board. To legally advise you on you GST and BAS a bookkeeper needs to be a registered BAS agent.  Are they insured and do they provide an adequate level of professional indemnity? What experience do they have with businesses in your industry?

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Partner Bookkeeping prides itself on professionalism, honesty and integrity. We believe in doing things in the right way to mitigate risk to our clients. We will always act honestly and with our clients best interests at heart.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Service. Skill. Price. Partner Bookkeeping provides superior technical skill and expertise to your business at an affordable price. Benefit from our 35+ years of cumulative Tax, Management Accounting and Bookkeeping experience and know your accounts are in good hands.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Generally will need to understand your current situation - how up to date is your bookkeeping and BAS? How many bank accounts and credit cards need reconciling and roughly how many transactions a month go through those accounts each month? What is your turnover? How many employees do you have? etc.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Come prepared! As a general rule, we will need a copy of your most recent financials, copies of bills and receipts, sales, invoicing, bank statements and any loan documentation. Make a list of your main business expenses and what they do for your business.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Oneflare customers are entitled to a free initial consultation for prospective on-going bookkeeping works. Client's who sign up for month-to-month bookkeeping receive their first month's Xero and Receipt-Bank Subscription FREE

Question 9

What makes your pricing competitive?

Accepted Answer

We provide top quality bookkeeping solutions at a fraction of the cost of your general tax accountant. You can rest assured when we hand over the books to your accountant, they will have little more to do than produce your tax return. (Saving you $ in time).

Question 10

How do you normally charge for your service?

Accepted Answer

Partner offers fixed price billing for ongoing bookkeeping works and hourly billing for ad-hoc or consulting works. Our pricing is value-based and reflective of the value we can provide to your business. To that end we are an affordable option with our services ranging from $ basic to $$$ advanced.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

At Partner we specialise in making things simple. We believe withe the right processes, software and training we can make your bookkeeping almost effortless. We thoroughly believe in leveraging the best technologies to help small business owners achieve more. To that end we thoroughly recommend Xero products to our clients.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Partner Bookkeeping are registered BAS Agents with the Tax Practitioners Board, accredited with the Australian Bookkeepers Network, Registered ASIC agents and Xero Champion Silver Parters. We have years of experience in Bookkeeping, Tax and management accounting and can help your business today.

Partner Bookkeeping & Advisory

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