Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am an insured business and I do guarantee my work, at the time of drop off I like to have a quick chat with the customer about their dogs needs so that expectations can be met.

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am a honest and very reliable person my family would say some what compulsive obsessive :-) Prior to starting my own business, I worked closely with a high profile personality in Perth for many years and he does not trust many people. I was one!

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

Its all about the dog!! I worked in a salon a couple of days a week and know how stressfull it can be for some dogs, a one on one environment takes away that stress, allowing for a happier pampering experience.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Dog breed, size, coat condition and when was their last groom. Once this is established a quote can be given.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Brush your dog weekly Bath your dog between grooms Stick to a regular grooming schedule - 6 - 8 weeks is recommended

Question 6

What makes your pricing competitive?

Accepted Answer

My pricing is slightly less than a salon or mobile groomer. They have larger overheads to recoup where I do not.

Question 7

How do you normally charge for your service?

Accepted Answer

All pricing is quoted based on a dog that has been regularly groom every 6 - 8 weeks (with good coat condition and no matting) On arrival and through discussions with the owner, price will be confirmed prior to starting the groom

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

No, I groom all breeds of dogs. I have a love of Poodles, having recently re homed an ex show dog, it may lead to a specialty who knows.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Completed a WA Dog Grooming Course and worked in a Salon three days a week. I have bred dogs for the last 15 years.

Paws2Clip Dog Grooming

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