Great to deal with Craig from PCMConcepts. Very thorough inspection and a comprehensive report that was easy to understand. I Would recomend Craig from PCMConcepts to anyone.
great, quick, very comprehensive report. Efficient and polite, Craig potentially saved me thousands of dollars for my new home. I highly recommend him as his attention to detail and knowledge helped me deal with a surly site manager.
Can not recommend Craig highly enough. Extremely professional service, very helpful, took the time to explain everything through with me & his report was very thorough & inclusive of works that needed to be carried out & methodology. Craig also looked at a few jobs we are hoping to get done after... Can not recommend Craig highly enough. Extremely professional service, very helpful, took the time to explain everything through with me & his report was very thorough & inclusive of works that needed to be carried out & methodology. Craig also looked at a few jobs we are hoping to get done after moving in & again I am impressed with his detail. I have no hesitation in recommending Craig & will definitely be seeking his expertise again in the near future Read more
21 Dec 2017
PCMConcepts offers the following services:
Frequently Asked Questions
Why should a customer hire you over another service provider?
PCMConcepts professionals with 33 years experience. As a builder and structural engineer; we have been doing inspections since 2007. Most WA building inspectors are not even registered builders. Why spend hundreds of thousands of dollars on a home and not have it professionally inspected. Would you go to a dentist, lawyer, engineer or accountant who had no qualifications?
What experience, skills, qualifications or training do you have to make you the right person for the job?
Registered builder (BP: 12365 - Craig) and structural engineer with 33 years experience. We have designed houses and units, drafted them, built them, maintained them, refurbished them and demolished them. Accordingly, there is no aspect of the building industry that we have not done. We are on site for longer than other inspectors and access all parts of the house. Our reports are not the industry standard 'tick sheet'. They contain many photos and give detailed explanations of we find.
Is there a particular aspect of your trade or industry that you specialise in?
We specialise in Pre-Purchase, Practical Completion, Structural Inspections, Dilapidation Reports, Defects Inspections and specialist investigations and reports for the commercial and residential building industries. As a structural engineer and registered builder with over 30 years experience, PCMConcepts has an accumulated wealth of knowledge. We have designed houses and units, drafted them, built them, maintained them, refurbished them and demolished them. Accordingly, there is no aspect of the building industry that we have not done.
How do you normally charge for your service?
PCMConcepts invoice when the report is submitted. Payment is made by the client via EFT within seven days of invoicing.
What makes your pricing competitive?
We are a 'One Stop Shop'. We may not be the cheapest, but cheap generally means compromise. We know that most building inspectors in WA are not even registered builders. This makes the report meaningless and problems are found, the client will need to hire another professional. We provide a detailed maintenance list of items we find during the Pre-Purchase inspection - even if it is not a structural issue. If it is a maintenance item, we give detailed explanations of what we found, how it occurred and how to fix it. We even recommend tools and materials for the jobs.
Are there any special offers you would like to offer to Oneflare customers?
If you are an aged pensioner or a war veteran, we will apply a discount. If you have a pool, we will undertake an enclosure compliance for FREE when coupled with another inspection. After the invoice has been paid, we are always available for free building advice on the house inspected.
How can a customer save money before you start the work? Please give 3 tips
Do your homework! Is your inspector a registered builder? Go to the government website to check: https://www.commerce.wa.gov.au/building-commission/find-registered-builder. Ask how long they think they will be on site. For a pre-purchase inspection, they should be there for 1.5 - 2 hours. For a PCI, they should be there for 2.5 - 3 hours. Do their reports contain lots of photos and detailed explanations. Most inspectors use the same old template with a few photos and no explanations about what they found. Will they crawl around in the roof and under the house. Most only have a look from the manhole. They also must get on the roof. At PCMConcepts, if it is accessible, we go there and have a proper look. It sounds harsh, but your inspector has to be fit enough to fit through the manhole and then crawl around inside.
What are the typical things that you need to know before you can provide a quote to a customer?
Address of job. Accurate configuration of house (leaving off rooms to try to get a lower price doesn't work). Single or double storey. Number and type of outbuildings (ie sheds, pools, patios etc). Concerns or issues with the building. Access restrictions such as deadlines for reporting.
What makes you the most reliable and trustworthy person for the job?
The person needs to be qualified. Most building inspectors in Perth are not even registered builders. I am a registered builder and structural engineer with over 30 years experience. As a former military officer, Scout Leader and TAFE Lecturer; my integrity and professionalism is above reproach. The Building Commission does a three hour course for building inspectors. You do not need any qualifications to do this course and you come away with a certificate of attendance. It is disgusting that the WA Government could let unqualified people provide reports on such an important issue; the safety and wellbeing of the family living in your new home.
What questions do customers commonly ask and how would you answer them?
Will I discount my prices? No. My pricing is already very competitive and representative of a registered builder and structural engineer with over 30 years experience. Our reports are the most detailed in WA and provide recommendations on how to fix items found. No one else does this. We give a total and professional service. If you are spending hundreds of thousands of dollars; you want the best. Call PCMConcepts.
What questions should a customer ask to hire the right service professional?
Are you a registered builder (proof required). Are you a structural engineer. Please confirm that you have not only undertaken the Building Commission three hour course and that you are indeed qualified and not just a tradesman (or non-tradesman) who just wants to take your money. Are you fit and able to climb inside roof spaces and under buildings. Are your reports comprehensive and provide detailed repair methodologies. Have you ever been an expert witness for the SAT.
What do you like most about your job?
I like helping people. I enjoy seeing people get a professional job and really like the feedback that I get. Many clients still contact me after many years to ask how I am and to seek building advice; which I give for free. I love training and mentoring and so am really pleased to pass on my knowledge. I also like being at the top of my profession.
Do you have a favourite customer story you would like to share?
I did an inspection and found serious structural issues. The owner/agent had tried to hide it and most building inspectors would not have seen the issues. The agent (smugly) asked my qualifications to dispute my findings. When I told them that I was a registered builder, had a Masters and professional Diploma in Engineering, they backed off. Fortunately for the client, the offer was withdrawn. If they had hired one of these building inspectors that was not a structural engineer, then they would currently be living in a house with serious structural issues.
How did you decide to get into your line of work?
I enjoy imparting knowledge. I was a Scout Leader for 18 years and also a senior military officer, TAFE and university lecturer. I am also a registered builder and structural engineer. Because I provide so much information in my reports, I am able to advise people, not only of the issue, but the cause and a detailed methodology to repair. Also, I was concerned over stories about building inspectors missing so many items and providing meaningless and useless reports. The Building Commission does a three hour course for building inspectors. You do not need any qualifications to do this course and you come away with a certificate of attendance. It is disgusting that the WA Government could let unqualified people provide reports on such an important issue; the safety and wellbeing of the family living in your new home.
Are you an insured business and do you guarantee your work?
We hold professional indemnity and public liability insurance. We do not undertake actual 'work' as we are not tradesmen. Therefore, warrantees are not really applicable.