Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

A photo preview will be provided online after post processing. If clients are not satisfied with the photo quality, Pele won't charge the clients but he owns all image rights. Of course, clients are not allowed to use the images without his approval.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Just like many photographers, Pele started photography as a hobby. As time went by, he decided to make a change and wanted to dedicate full time for the thing he loves.

Question 3

What do you like most about your job?

Accepted Answer

Creativity is the key and every job is different even they appear to be the same on the surface! Pele enjoys the whole process starting from the concept, execution to the finished output.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

In terms of photography professional, the key is his/her portfolio. If the quality and style match the requirements, the rest to discuss are the price and delivery details.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most common questions are related to price, availability and delivery details. As a commercial photographer, Pele always tell his clients that while price has to be realistic but quality is the most important key.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Pele offers "Not satisify No charge" guarantee. Moreover, clients can tell what level of photographer Pele is by simply browsing his portfolio on his website (www.peleleung.com). See before you believe.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

- High quality photographic output - Reliable - Ability to provide clients professional and effective advice - Competitive rate - Fast turn around time - Ability to handle small to large projects - Friendly personality

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

- Type of subject - The usage - The output size required - Specific requirements from clients - The delivery format(s) such as digital files, prints, slideshow etc - Availability of subjects (whether require multiple shoots)

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- Provide clear requirements and details. If unclear, discuss with the photographer in advance - Ensure the subject and all required elements (people, environment etc) are all available  - Focus on quality, not just the quotation ($$)

Question 10

What makes your pricing competitive?

Accepted Answer

From certain viewpoint, photography quality is subjective. To Pele's clients, not satisify no charge. Of course, in this case, clients will not be allowed to use the output. Just this warranty is worth the price.

Question 11

How do you normally charge for your service?

Accepted Answer

Pele usually charges by hour with the minimum of 2-hour on location shooting and 1-hour post processing. If the project is large, pre-determined fixed budget can be considered.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

In addition to produce photographs in standard format, Pele provides 360º ultra panoramic format that is particular impressive for architectural and interior photography.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

By combining IT background with over ten years of photography experiences, Pele delivers state of the art digital photographic output in both practical and modern fashions.

Pele Leung Photography

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