Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are and fully licensed by the Taxi Services Commission in Victoria It is a requirement that we hold Public liability insurance unlike the new wave of ride share apps that are around these days

Question 2

How did you decide to get into your line of work?

Accepted Answer

our family have been in the Passenger transport on the Mornington Peninsula for over 60 years so it was a natural direction

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I said to a bride on the way to the church .... Its at this point do you want the church or the airport ???? she burst into tears her dad didn't know what to do She was unsure about doing it  after sitting on the side of the road for 15 mins and talking to her she was able to proceed she still ca

Question 4

What do you like most about your job?

Accepted Answer

Customer satisfaction is very rewarding like with our weddings we become like part of the family be it hold the flowers or take a specoal photo !

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Price always seems to be the main question But cheap is not always the best option  Say you were going into hospital for brain surgery ! would you get the cheap doctor or the one who has experience ???

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can we bring alchohol in your vehicles? Yes subject to the reason for travel and location Can we smoke ? No its against the law in passenger carrying Vehicles

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

With over 20 years in the Limousine industry and 12 years as an express driver for Greyhound Coaches  puntuallity is no !

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Established since 1998 we are locally owned and operated  With a long family history of passenger transport we are the one locals have relied on for over 60 years local knowledge is everything for that perfect photo or an intimate getaway ......

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

all the relevant details we cannot try to guess what you want to do or where you want to go and when !

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Give us all details up front you don't have to hide things from us what you are wanting to do ! That just leads to upset at the end of the journey

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We will offer one flare customers champagne on all service N/C And you can be impressed by professional chauffeurs  and impecible cars

Question 12

What makes your pricing competitive?

Accepted Answer

our local knowhow lets us have the best prices we are able to keep our costs to a minimum so our clients are looked after

Question 13

How do you normally charge for your service?

Accepted Answer

all jobs are priced to give our customers value for money ! We go out of our way to treat our client as Family

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are truly professional wedding operators we also cater for groups no mater how big or small  customer satisfaction is no1

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With over 20 years as aLimousine operator on the Mornington Peninsula over 60 of family history on the Mornington Peninsula

Peninsula Limousines

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