Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All of our vehicles are comprehensively insured, our work is guaranteed via confirmation email and paid deposit. We aim to provide all of our customers the most professional, reliable, stress free and on-time service.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Driving and high-end cars are our passion along with making people happy and showing them that we can go above and beyond in our line of work.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We have seen it all and have many memorable stories, weddings and wedding locations. We pride ourselves on our confidentiality between chauffeur and passenger so are unable to divulge any of the juicy stuff. Have the peace of mind knowing that what is said in the car will not be repeated.

Question 4

What do you like most about your job?

Accepted Answer

First and foremost is to exceed clients expectations and see the excitement on everyones face when they first see and step into one of our vehicles. The gratitude from the Bride and Groom once we drop them off to their reception because the whole day has run like clockwork.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Having gone through and seen some experiences we always strive to not make the same mistake twice. This has led to us implementing certain processes and safeguards to ensure our reliability and trustworthiness are of the highest professional standards.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

We offer individually tailored packages for all of our clients knowing that every client has their own needs and requirements to cater for. Our professional service and drivers remove all the stress out of your transportation needs on your Big Day!!

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

These include: Date and time of event, duration, number of passengers, pick-up and drop-off locations, photograph locations (if possible), type of event (e.g. wedding, anniversary, formal etc.), any special requirements on the day.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We would like to offer all Oneflare customers a 10% discount on all of our wedding car packages. This discount will still include the complimentary champagne and refreshment services.

Question 9

What makes your pricing competitive?

Accepted Answer

We are constantly scanning the market in an effort to keep up to date with other companies pricing. Our team is more than happy to better another companies WRITTEN quote as we know that we can provide a service that is tailored, exceeds expectations and takes the worry and stress away.

Question 10

How do you normally charge for your service?

Accepted Answer

We charge based on an hourly rate (2 hour minimum booking) depending on the type of car that is requested. We offer package deals if hiring more than one car. All of our wedding packages booked for 4+ hours will receive complimentary champagne and snacks at the photo shoot location.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in ensuring our service runs on time and smoothly without any hiccups. Providing a stress free day for the Bride and Groom, making sure that the bridal party is comfortable, communicating and liaising with the photographer and celebrants. Adapting to any changes on the day.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our team has had many years of experience dealing with weddings, formals, event transport. All of our chauffeurs are licensed and very well experienced with the roads of Sydney. Some of our team has also been trained within the Hospitality Field, to better gauge our clients needs.

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