Frequently Asked Questions
Why should a customer hire you over another service provider?
we will match or beat any quote and provide quality work, we have years of experience in many different areas and are reliable
What experience, skills, qualifications or training do you have to make you the right person for the job?
we have over 20 years combined experience in the industry and are licensed to tile, block lay and concrete and specialize in all landscaping
Is there a particular aspect of your trade or industry that you specialise in?
we specialize in pool tiling in all areas and outdoor tiling, we do a lot of stone walls and cladding, we also specialize in block walls of any kind
How do you normally charge for your service?
every job is different and my require more attention then others, price for tiling is usually by square meter but block laying and concrete price will vary by job
What makes your pricing competitive?
we offer a fair and reasonable rate and provide a quality job, we will also try to match or beat any quote
Are there any special offers you would like to offer to Oneflare customers?
we offer a free measure and quote and will get back to you within the first 24 hours of meeting
How can a customer save money before you start the work? Please give 3 tips
prepping the site for trades
know exactly what your want to do and when you want to start
lock pets away before work is commenced
What are the typical things that you need to know before you can provide a quote to a customer?
the location of the job, the size of the job, the condition of the job and details of works to be completed
Are you an insured business and do you guarantee your work?
pool tiling pro is licensed and insured and we guarantee a quality job and service with after care . you wont be disappointed.
What makes you the most reliable and trustworthy person for the job?
we are an Australian family owned business with years of experience and no criminal records, we are on time and trustworthy
What questions do customers commonly ask and how would you answer them?
we are very approachable and not afraid of a good chin wag with a client any questions are welcomed. a frequent question is when can you start and our response is today.
What questions should a customer ask to hire the right service professional?
are you licensed for the job, do you have the right tools and equipment to do the job, and what is your time frame
What do you like most about your job?
the thing we like most about our job is the look of satisfaction on the customers face after we have completed the job
How did you decide to get into your line of work?
i decided to become a tiler after working for a tiler for many years and seeing the art that is tiling and how creative you can be with it
Do you have a favourite customer story you would like to share?
i still receive phone calls years later from happy customers just checking in or having a chat becuase of the quality of work and service