Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

pool tiling pro is licensed and insured and we guarantee a quality job and service with after care . you wont be disappointed.

Question 2

How did you decide to get into your line of work?

Accepted Answer

i decided to become a tiler after working for a tiler for many years and seeing the art that is tiling and how creative you can be with it

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

i still receive phone calls years later from happy customers just checking in or having a chat becuase of the quality of work and service

Question 4

What do you like most about your job?

Accepted Answer

the thing we like most about our job is the look of satisfaction on the customers face after we have completed the job

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

are you licensed for the job, do you have the right tools and equipment to do the job, and what is your time frame

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

we are very approachable and not afraid of a good chin wag with a client any questions are welcomed. a frequent question is when can you start and our response is today.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

we are an Australian family owned business with years of experience and no criminal records, we are on time and trustworthy

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

we will match or beat any quote and provide quality work, we have years of experience in many different areas and are reliable

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

the location of the job, the size of the job, the condition of the job and details of works to be completed

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

prepping the site for trades  know exactly what your want to do and when you want to start  lock pets away before work is commenced

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

we offer a free measure and quote and will get back to you within the first 24 hours of meeting

Question 12

What makes your pricing competitive?

Accepted Answer

we offer a fair and reasonable rate and provide a quality job, we will also try to match or beat any quote

Question 13

How do you normally charge for your service?

Accepted Answer

every job is different and my require more attention then others, price for tiling is usually by square meter but block laying and concrete price will vary by job

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

we specialize in pool tiling in all areas and outdoor tiling, we do a lot of stone walls and cladding, we also specialize in block walls of any kind

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

we have over 20 years combined experience in the industry and are licensed to tile, block lay and concrete and specialize in all landscaping

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