Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Propel Bookkeeping is a registered BAS Agent, complete with current Public Liability and Professional Indemnity insurances as well as Member in Practice with Institute of Chartered Bookkeepers.

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

Propel Bookkeeping are always seeking to help business owners to streamline their accounts processes to be more efficient without losing accuracy. We firmly embrace online and cloud solutions to provide the most cost effective support to our clients.

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To quote Propel Bookkeeping always starts with your ABN (establish entity type, GST status and Activity Statement lodgement) Also current accounts process, number of bank accounts, employees, are creditors paid on invoice or statement and how many and how often and how many sales invoices issued.

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have electronic or hard copy of all bank statements - being the primary source document for all businesses, this is always the starting point!

Question 5

How do you normally charge for your service?

Accepted Answer

Propel Bookkeeping offers flexible pricing models and you can choose to engage us on an hourly bookkeeping rate or have a tailored package for a set fee. Work can be quoted for either a specific task or period of time.

Question 6

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Propel Bookkeeping provides services of benefit to new or rapidly growing business to setup or build better bookkeeping practices, small business that need assistance to navigate their compliance requirements (especially if they employee people) or businesses transitioning to the cloud.

Question 7

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Propel Bookkeeping not only have a skilled and experienced team with proven record providing quality bookkeeping and administrative services as well as include training and support as part of their service delivery.

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