Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have a certified $20 million public liability insurance to cover and property and personal damages. All our employers a full time employers that are cover by Work Cover Insurance. All our vehicles are fully insured in case of an vehicle accident.

Question 2

What do you like most about your job?

Accepted Answer

Meet in new people, interacting with them and getting to know them individually. Always new places to see, with new challenges each day.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you have a registered ABN? Do you have public liability insurance? Do you have a police clearance check? Do you have a white card? Do you have a work safety at heights certificate?  These are some of the questions you should ask them and make sure they verify it rather then just saying yes.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Property Vac's unique truck mounted vacuum system has a high volume of suction, which cleans all debris including water and sludge, from gutters and spouting through a 63mm hose. It is then transferred into a hopper mounted on the truck; therefore no debris is exposed or left behind, very clean.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Building size and height. Access and pitch of roofs. How many, how big and what types of trees around the property.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Remove gutter guards before gutter cleaning if applicable. Book a quote request via our website. Trim back all over hanging branches onto the gutters

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

There is a special 5% discount if a request is submitted via our website and a further 5% discount onto of the invoice if a review is left after completion of work on Oneflare.

Question 8

What makes your pricing competitive?

Accepted Answer

With two qualified and professional tradesmen, high performing vacuum and a hopper for the rubbish, the crew will complete the work half the time it will take an average inexperienced tradesman to clean by hand.

Question 9

How do you normally charge for your service?

Accepted Answer

We have a qualified professional gutter cleaning specialist  to assess your site and depending the size and the height of the building, how many, what type and how big the trees are will determine the cost of the gutters. We can book a visit to your place to discuss the prices.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

GUTTER CLEANING COMMERCIAL / INDUSTRIAL SINGLE-MULTI STOREY BUILDINGS RESIDENTIAL/HOTELS/MOTELS SCHOOLS/ RESIDENTIAL VILLAGES SHOPPING CENTRES STRATA TITLES FACTORY / PROPERTY SHEDDING

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

All our employers have the following qualifications and training: White Card for Occupation Health and Safety Working at Heights Safely Certificate Police Clearance Check

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