Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are 100% insured with pubic liability and professional indemnity insurance. We guarantee our work is accurate and precise. With ongoing training and staying current with any legislative changes, we can guarantee our work is of the highest standard

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My client's businesses are treated with the same dedication, motivation and commitment as my own. Nothing is more important than knowing I have helped a client by providing a high standard of service and seen the evidence of this in their business.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

We are friendly, personable and we genuinely invest ourselves in your business. Whether we alleviate your workload to provide a greater work/life balance, or we help regain control of cost management and budgeting, or we provide continuous bookkeeping - our priority is helping our clients

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What their current business situation is, what their goal is going forward and what level of assistance they require - these are all very important to understand the role we can play in leading your business to success

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Prepare your paperwork to the best of your ability. This will save you time and give you a greater understanding of your current situation Understand what it is you want to gain, is it greater cost control? Payroll support? Or just some adhoc help to alleviate the workload? Read current ATO news

Question 6

What makes your pricing competitive?

Accepted Answer

We pride ourselves on the service we provide at an affordable, competitive price, focusing more on our clients success than our profits. . We recognise that administration and bookkeeping tasks are an overhead expense, however, with our great rates, we aim to be an asset, rather than an expense

Question 7

How do you normally charge for your service?

Accepted Answer

This is dependent on the client. We can offer package prices for continuous bookkeeping, these can either be customised to your particular needs or based off our generic packages. In addition, we have incredible affordable hourly rates to ensure we are an asset to our client rather than an expense

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Having worked in an array of industries, from hospitality to oil and gas, no trade or industry is too hard. We are adapted to work in either large corporations to small businesses and even sole traders.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With over 10 years experience in business management, financial cost controlling, job coordination, bookkeeping combined with a Certificate IV in Bookkeeping, we have all the experience, skills, knowledge and expertise to assist you.

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