Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, and we always give 110% with our cleaning job.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

Yes, we all require all our staff to be fully vaccinated.

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

We require all our staff to be fully vaccinated and we also offer covid sanitation.

Question 4

How did you decide to get into your line of work?

Accepted Answer

It's a family business who's committed to hospitality industry and pledge to provide a quality of service.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

We have a lot of partners in real estate industry here in canberra.

Question 6

What do you like most about your job?

Accepted Answer

providing cleanliness to people.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ask about the values of the company, values reflects the output of their product.

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

They commonly ask for a quotation, and we normally answer ball park rate so we always can adjust and the customer can also figure out the rate.

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Because we've been in the business for quiet a long time already and we are successful at it.

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

because of the quality that we produce.

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

the numbers of rooms, toilets, carpets and windows. and how big is the place.

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

call different companies and compare their prices clean the things that are not difficult to do so cleaners won't do the easy part and they will have less time and save money.

Question 13

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

we can give them free covid office sanitising.

Question 14

What makes your pricing competitive?

Accepted Answer

our price matches the quality that we provide

Question 15

How do you normally charge for your service?

Accepted Answer

per hour depending on the difficulty of the job.

Question 16

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Office cleaning

Question 17

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Experience and Attitude are the most important aspect that we look at our cleaners all the time.

Queenbee Cleaning Services

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