Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are a fully licenced and insured company. Warrantee on products used can be provided by Rockcote at owner’s request

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We provide timely quotes and services and will work with you to ensure works are completed in the time frame you need.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

We are a family run business of professional, clean and well-mannered employees. All Rhino Coatings work is fully licensed and carried out by qualified professionals.  Our guarantee extends to the high quality of our finishes and the longevity of the products and work we do

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Customers can provide measurements and photos of work to be required. For larger jobs a site visit will be required

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Customers can ensure that all surfaces requiring render are easily accessible and ready for application Customers to call Dan to discuss available products and finishes to suit budget

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Please contact Daniel for a free and obligation free quote for your render work needs. Samples of products and finishes can be provided

Question 7

What makes your pricing competitive?

Accepted Answer

Our pricing is based on the high quality of work that we do and the assurance that our customers are getting a quality finish using superior techniques.

Question 8

How do you normally charge for your service?

Accepted Answer

For new clients progress payments may be required (20% payment will be required on day works commence, a further 30% at halfway completion and remainder of payment on completion)

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We provide: Solid plastering, sand and cement render, pre-mix bag render, white set, acrylic, coloured render, sponge and venetian finishes

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Rhino coatings use straight edges when applying render to ensure we achieve the straightest and flattest finish possible – most local renderers do not use this technique. We take pride in our quality finishes

Rhino Coatings Australia

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