Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I have professional indemnity insurance. I am a member of AHPRA.  Health treatments can never be guaranteed because everybody responds differently. Most people experience some improvements with their symptoms in a majority of cases depending on what it is

Question 2

How did you decide to get into your line of work?

Accepted Answer

Through my own personal experience with some health issues. I enjoy meeting, working and helping people.  I wanted to make a living doing something l truly enjoy.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Yes. Some clients come in for a chiropractic treatment in extreme discomfort and sometimes leave after the treatment pain free.

Question 4

What do you like most about your job?

Accepted Answer

I enjoy treating and helping people.  I treat a wide range of conditions.  Doing what l enjoy and making a living from it is the ultimate.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How much time do you spend with your clients. Do you have indemnity insurance. Have you treated my type of condition before.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q/ How long is each session  A/ Chiropractic sessions are up to 30 mins. Acupuncture sessions are 45 mins in duration Combined sessions are approximately 1 hour long.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Treatment plans always put the client's safety first. All modalities and technique's utilized are carefully selected and executed under strict controls and guidelines and in conjunction with each clients approval.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Personalized targeted treatments at an affordable pulse. Very experienced practitioner offering many different modalities in the one session if required.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What the problem is. How is the problem affecting them eg symptoms How long have they had the problem.  How severe are the symptoms

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

When different modalities are combined together in the one session the client will always save money. They are receiving 3 different treatments in the one session for the price of one, saving over $100.00. Prices of a Chiropractic, Acupuncture and combined sessions vary in price depending on how involved they are.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Every client will receive a $10.00 discount for their first session regardless of whether it is for Acupuncture or Chiropractic.

Question 12

What makes your pricing competitive?

Accepted Answer

Every session spent treating a client always has a diagnostic component and  can involve Massage, Acupuncture or Chiropractic modalities utilized together in the one session to achieve a better outcome if required. This is discussed with the client and only included if required and approved by the c

Question 13

How do you normally charge for your service?

Accepted Answer

Online direct transfer, cash or cheque. There are no eftpos or credit card services available at the Richmond Health Group

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Treating all conditions but specialize in musculo-skeletal problems and injuries. Treatment of spine and limb issues whether chronic or acute.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Bach Applied SC-PE, Bach of Health Sc-Acupuncture, Bach of Health Sc -Chiropractic and Master's of Applied Chiropractic.  Massage, Mobilization, Acupuncture including laser and electrosuction  and Chiropractic, cupping, and  moxa are some of the modalities utilized in treatments.

Richmond Health Group

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