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Munden Media Services offers the following services:
Frequently Asked Questions
Why should a customer hire you over another service provider?
You will have so much fun with me ;)) I am honest and reliable and have a way of dealing with kids of all ages from 3 to 63
What experience, skills, qualifications or training do you have to make you the right person for the job?
Diploma Photoimaging and graphic design. 3 years with school photography 2 years as a Santa Photographer Nambour Plaza Freelance family, Pets and special occasions for 4 years
Is there a particular aspect of your trade or industry that you specialise in?
My particular passion is Dogs as part of the family group, always loved, always there for you and unfortunately, they don't live as long as we do so that makes it especially important to honour their time with us by having a special Photo shot for them with your Family. Creating memories that last a lifetime :))
How do you normally charge for your service?
I endeavor to work within your budget. If you don't know how much something is likely to cost I can give you some idea of what you'll get for your money. A standard shoot fee is applied then we add the cost of the prints and mounting you desire. There are always things you can add to make your memories even more special. So make sure you ask lots of questions. I do like to have a meeting with you before the shoot either in person or over the phone or skype. That way we all know what to expect from your special event.
What makes your pricing competitive?
My flexibility. Being a freelance photographer enables me to cater to my clients. Sometimes it means that I have to do all the processing and not outsource to other professional specialists and that might mean you have to wait a little longer for the finished product.
Are there any special offers you would like to offer to Oneflare customers?
Special Introductory Personal Portrait Shoot - Studio Lights at your Location - one hour - 2 Looks - 10 images on USB - 1 Print 5x7 - $200 SPECIAL SPECIAL OFFER Have two of your friends Join you & YOU PAY ONLY $100 Make a Portrait Party of it and let's have some FUN !!!
How can a customer save money before you start the work? Please give 3 tips
1. Do your own hair. 2. Have a friend help with your makeup 3. Invite Friends to join your shoot party and you get a discount. If your friends book a portrait party, they will get discounts also.
What are the typical things that you need to know before you can provide a quote to a customer?
What do you want from the photo shoot? Arty Portraits for the wall? Profile picture for your folio? Photos to share with Grandma? Photos for your Boyfriend/Partner? or photos to share on the internet?
Are you an insured business and do you guarantee your work?
I have indemnity insurance as well as personal Liability of $20mil and Equipment cover. I also have a working with children and families Blue Card. I will return and shoot again if you are not totally satisfied with my work.
What makes you the most reliable and trustworthy person for the job?
YOU are important to me as a FRIEND as well as a client. Check me out on Facebook and you will see I am an Authentic Person of outstanding Character. I am also of mature age with lots of experience working with people. ;)
What questions do customers commonly ask and how would you answer them?
How Much? I say How Much do you want? You see a lot depends on what it is that you want from working with me. If you want cheap and nasty I can recommend some others but they are not friends of mine. I pride myself on high quality and products that will stand the test of time.
What questions should a customer ask to hire the right service professional?
Check out my website where I have all the answers covered. www.robertphotos.com.au/ what to look for when hiring a portrait photographer?
What do you like most about your job?
My Clients and their families. I LOVE making special moments to last a lifetime. I love connecting with the community. Before this work, I moved around a lot and this gives me the feeling of belonging and doing return sessions as the families grow up, is so rewarding. I make friends for a lifetime.
How did you decide to get into your line of work?
I've always been a photographer But not professional and after 40 years as a chef I wanted to follow my dream which I'll be able to do long into my older years.
Do you have a favourite customer story you would like to share?
They are all my favourites, but one in particular is a Dr who loves recording the sounds of Nature. composing music from sounds of nature. She got me to do an environmental shoot for her and we were out in the national park, then up the river then on top of a mountain.