Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are an insured business and we offer a money back guarantee on all of our jobs,if you are not happy we are not happy.

Question 2

What do you like most about your job?

Accepted Answer

We have been in business for 25 years and we really enjoy our customers receiving their tees and then giving us an email confirming their satisfaction.

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have an on time guarantee and have lodged a bond with Oneflare that will be paid to you if we do not meet the delivery date we have quoted.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

We offer retail quality with a money back guarantee on all products. We have been established for over 25 years. We meet our delivery deadlines. We will return your quote request within 4 hours.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

In order to give an exact quote we need to know how many colours are in your design,how many garments you want printed and what style of garment.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have your art in a high resolution format. Ensure your art is a pdf or eps file. Give full details of exactly what you require,type of tee shirt,colour,quantity and how many colours in your print.

Question 7

How do you normally charge for your service?

Accepted Answer

We quote a total cost on all jobs no hidden costs our costs include all set up costs and delivery charges so you know exactly what each tee shirt is going to cost you.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Direct to Garment Digital printing as well as screen printing and Digital transfers. We can do from one garment to thousands of garments.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been printing for over 25 years and we are very experienced in all aspects of the printing services we offer. We only use quality products and our Gildan tshirts are not made in sweatshop environments.

S & G Products Pty Ltd

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