Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am insured.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I wanted a change of work several years ago and was interested in this field of work.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One of my biggest customers is a private school that I contacted over 3 years ago for a small job. That small job has turned out to be a big job with a maintenance program I provide for them. They trust me and the work that I provide which is a good feeling from such a large private school.

Question 4

What do you like most about your job?

Accepted Answer

Meeting new people , getting repeat customers. Every job is different for each customer and there needs which is challenge and exciting.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Have you done this before, are you confident on the final result.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

No question is a silly question. If you need to know something ask it.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am business owner and have a family, so when I call on trades for my needs for me and my family I expect the person providing the work is reliable and trustworthy just as I will be for you. I'm not happy unless you are.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

My business is a small business and thrives on customer satisfaction. One on one service is what you get with my business, that sometimes is missed when you deal with larger size companys. I quote , I do the work.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

I need to know if I can have access to the property if it is an outside job (if it suits you). Is there easy access or it is confined. I  Need to know an approx. size and what you want to achieve.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If I receive a job from Oneflare customers I will take of 10% percent of the quoted price if i  win the job.

Question 11

How do you normally charge for your service?

Accepted Answer

Most jobs are charged buy its particular needs for the customer and end result. Not all jobs are the same. What may look like an easy job may in fact be a time consuming one, so we will work on your needs and commitment .

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialize in Floor and ground coatings. Non slip surfaces, colour resurfacing, epoxy coatings, concrete sealing and bitumen sealing and repairs, as well as trip hazard removals, high pressure cleaning and Graffiti removal.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am always looking at new and refined products for myself and the customer. All products are used with the training from supplier , and combined with years of experience we are confidant we can provide good quality service.

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