Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, I have attached my professional indemnity insurance that I have acquired. I will always lodge your BAS on time when I have received all of your paperwork.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always been interested in helping people reach their goals financially as it takes the stress out of their life.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Clients who continually come back for advice as they have achieved their goals. One of my clients recently told me that she was so grateful that I was working on her books, she had interviewed several other bookkeepers and felt that I was the only one that had really listened.

Question 4

What do you like most about your job?

Accepted Answer

I love helping my clients keep their bookkeeping up to date and their BAS's lodged on time. Knowing your figures are important in helping you grow and take control of your business. I am a strong believer that keeping a companies bookkeeping up to date can alleviate a lot of unnecessary stress.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ask if the service professional is insured and if the service has the appropriate software qualifications. This is important when someone is handling your accounts.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers like to know how they get their paperwork to me. I'm flexible as I am a fully mobile bookkeeper, so I collect my clients paperwork either monthly or quarterly at a time that suits them or we can put in place a virtual system.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have been working in the financial services industry for over 20 years and comply have a good report and ethics due to this. I understand the need to ensure confidentiality with all of my clients and the need for accuracy.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I am an experienced, reliable and trustworthy bookkeeper that will be able to provide you suggestions on how to manage your business more efficiently. I have affordable package prices that suit all sole traders & small - medium businesses.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Typically I ask the following information: - Are they a company or a sole trader? - Do they have employees? - Are they on the cloud and which software are they currently using? - What specific needs do they require from me as their bookkeeper? - Are they up to date in lodging their BAS's?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. I can do an overview of their expenses that they have currently been claiming and making sure that they have been claiming everything that they are entitled to. 2. Make sure that their business structure has been set up correctly. 3. Check that all ATO lodgements have been lodged.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I would like to offer all Oneflare customers my first initial consultation obligation free to evaluate your business needs and provide a quote.

Question 12

What makes your pricing competitive?

Accepted Answer

My pricing is competitive because I have researched the current hourly rate of a bookkeeper to ensure that I have not overpriced my services.

Question 13

How do you normally charge for your service?

Accepted Answer

I offer various package deals. I can offer you my hourly rate of $60p/h + GST or if you would prefer, we can look at a monthly package price.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in bookkeeping for all small businesses as well as tradies. I also have clients in the Real Estate, Retails and Food & Beverage industry.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have been in the financial services industry for over 20 years. Originally a Financial Planner I can identify any planning requirements also. I am Xero, MYOB and Quickbooks certified.

Shoebox Books Newcastle

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Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Unique selling points

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Customer

Businesses

Cities

About Oneflare

Oneflare group

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Shoebox Books Newcastle Verified Business

Business contact details

Opening hours

Business description

Accepted payment methods

Browse bookkeeping experts by suburb

Services

Qualifications

Add your review

Reviews (3)

Frequently asked questions

Are you an insured business and do you guarantee your work?

How did you decide to get into your line of work?

Unique selling points

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Shoebox Books Newcastle