Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All our staff have public liability insurance and guarantee the quality of our delivery to each and every client. As long as proper information is provided before production and during post production, we will ensure that you are happy with the final product before billing.

Question 2

How did you decide to get into your line of work?

Accepted Answer

The nature of our work is what brought Silver Squid Productions together. We all hold a strong passion for filmmaking and video production and as such decided to work together in order to provide a consistent and perfected service. This also allows us to focus on honing our craft in the arts as well

Question 3

What do you like most about your job?

Accepted Answer

The flexibility and the constantly changing horizon is one of the most exhilarating elements of what we do.  No one project is the same and every client is different. Always striving for something greater keeps us fresh, challenged and alive and it's why we can't consider doing anything else.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Always ask for examples of work. Although it's by no means the be all end all of a company, it is a very good measuring stick to see if their stylistic choices match your aesthetics.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Many clients ask us for a quote with very little lead up. The more information you provide the quicker we can get back to you.  We normally look for a time frame on the project, a budget (if available), example videos that you'd like to match or take inspiration from and who your audience are.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As of yet we have had a 100% satisfaction rate on our video delivery. We pride ourselves on this and always keep in mind that we're only as good as our last video. We showcase a majority of our projects on our homepage which we invite you to inspect.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Silver Squid have been working in corporate and commercial video production over the past 3 years. We're always striving to provide an innovative and practical solution to our clients video and photography requirements and pride ourselves on producing high quality videos that suit your needs.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We generally require an idea of what you're looking to produce. Whether it's live event or scripted. If it's scripted, it helps to know if you need a script developed or if you'd like one produced by us If it's a live event, we would prefer to know what sort of access we have to the venue.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Consider the scope of the production and your time frame. This allows us to give an accurate quote & a faster delivery. 2. Don't get tied up in post production, minimize the amount of feedback rounds to save time and money. 3. Be open. Let us work to your budget and recommend alternate options

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Silver Squid are happy to provide a 10% discount to first-time customers who approach us via oneflare. Simply message us on site and we'll factor it into our quote.

Question 11

What makes your pricing competitive?

Accepted Answer

We're a production company that works cohesively with freelancers on a running basis. As such we are able to minimize expenses to the bare necessities. We always try to be flexible with our clients to come to a sound middle ground, informing clients when quality might be compromised.

Question 12

How do you normally charge for your service?

Accepted Answer

We work with minimal overheads on our production contracts and as such will match our quotes to the intricacy required for your videos. Depending on the production requirements we will either charge by the hour or as a full production package in order to keep your costs to a minimum.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We like to continuously expand our repertoire in video production, but have recently worked on longer contracts with Events Management at the City of Wanneroo, as well as provided commercials for various non-profits such as The Smith Family, Guide Dogs WA and Telethon Sound and Hearing.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our production team have a host of talents that combine together to make a self-supplied production crew. With areas of expertise in directing, producing, editing and cinematography, you're guaranteed to have a production value that will match your businesses image.

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