Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I have public liability insurance. I charge a non-refundable deposit but there is no obligation to purchase a package. This can be decided after you view the photographs.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I've had a love of photography since I was 16 years old. However I didn't start offering my services until my second child came along, where I realised just how much I love taking photos of newborns and families. I haven't looked back since!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I had a cake smash for a little girl. She didn't want to touch the cake, she wasn't a fan of getting her hands dirty so Mum got in there, digging her hands in - the look on her daughters face was just priceless. How dare she ruin her cake? How could she make such a mess? Great outtakes for Mum.

Question 4

What do you like most about your job?

Accepted Answer

I love meeting new people and providing something truly special for them. Watching their eyes light up when they see that connection in the photograph and remembering that moment, how they felt - knowing that every time they look at it, they will always feel that. Nothing beats that for me.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Apart from admiring their work, I think it's really important that you feel relaxed with your photographer. There needs to be a connection and great communication beforehand, this way you have full confidence on your day in your photographer. It's important that you fit well together.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

A lot of people wonder how long they should book a wedding photographer for - I have a free timeline download available which helps. Essentially, decide on the most important parts of the day you would like captured and approx how long this would take.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I take great pride in my work and I work hard. I am always early so that I am ready for the session. I like to check lighting conditions before you arrive so that I can be ready for you.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I like to create a relaxed, fun time. This is a special time in your life and I want that to come across every time you look at your photographs.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The type of session you require - Wedding (number of hours you require), Newborn, Family etc. The date the session is to take place and possible location.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

All my packages are very competitively priced. A good tip for saving on wedding packages is booking a year in advance. Depending on markets, rates usually go up every year so this is a good way to get a great deal.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I put all my special offers, giveaways etc. on Facebook. Please have a look at www.facebook.com/simoneelisabethphotography Otherwise please message me directly for any specials. Thank you.

Question 12

What makes your pricing competitive?

Accepted Answer

I charge my prices based on the hours I do - the time spent with you and the time it takes to edit. This is regardless of whether it is a newborn session, wedding or family portrait. I treat each client and job with the same respect.

Question 13

How do you normally charge for your service?

Accepted Answer

This varies depending on the session you require. Weddings are usually charged based on the number of hours you require plus any extras you would like. For all my other sessions, I charge a sitting fee and then your choice of package.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I love building connections, special moments and great fun in my photographs during Engagement & Wedding photographs, Maternity, Newborn and Family sessions.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I continuously invest in my work building on my skills. I have a Diploma of Arts in Applied Photography as well as attending workshops with world leading photographers.

Simone Elisabeth Photography

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