Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

As an architect I have professional indemnity insurance and of course we guarantee our work ,we also assure all clients that any consultants we used are also insured

Question 2

How did you decide to get into your line of work?

Accepted Answer

My father wanted me to be an accountant , I tried it for 3 months, then changed to work for a large project home company drawing up projects. I applied to do architecture. Not only was I accepted but I won a scholarship that paid for all uni costs , I ended up toping the year in the final 3 years

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Clients who come back years later for another home or project, and the clients children now grown up in our design, asking us to design for them

Question 4

What do you like most about your job?

Accepted Answer

The fascination is different sites, different clients, different budgets different criteria, client telling us how wonderful it is to live in our designs

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What experience, does the architect have, how long in business , have they won any awards,c an they accurately cost a building they design

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long does it take to design a home ready for council=between 6-12 weeks How long does Council take to approve an application=depends on the Council but say 10 weeks How long to build =depends on house style, size and site access =but say 6months to 9months

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have been in this building industry business for over 35 years and and won 45 industry awards ,and had membership with the MBA the HIA and the Institute of Architects and are well respected in the industry and always available on email for questions

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Over 35 years of Experience, we've seen it all. If you're seeking leading expertise on Sustainability and the Built Environment, look no further.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know the council the property is in ,the site area, proposed new house area ,type of construction ,no of storeys, client building timing and accommodation brief.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Organise your own full contour survey- council will require that when lodging an application Client to get the sewer diagram  Client to organise a full written brief of accommodation, likes and if possible organise a scrapbook of styles you like

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We can do all interior design , stormwater design , fly throughs of the design , selection of materials colours and style of building ,coordination of all consultants necessary, quantity take of if required and supply of all materials for the building. Most used by owner builders

Question 12

What makes your pricing competitive?

Accepted Answer

The high quality of our design and documentation work , the fact that we have never had a council refusal, and that we can create a zero emissions home that is flood proof , fire resistant and self sustaining

Question 13

How do you normally charge for your service?

Accepted Answer

We calculate the building rate, the building area , building system and materials and work out a percentage fee which we then convert to a fixed amount

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Eco sustainability, in all aspect of design and building from water storage system ,passive solar design, solar systems ,eco materials and systems

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

35 years designing and building eco sustainable homes and renovations, best works we have done is totally autonomous award winning homes and subdivision

Smart Eco Group

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