Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Our chiropractors are all registered under Australian Health Practitioner Regulation Agency and are members of Chiropractic and Osteopathic College of Australasia.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Suffering from back pain ourselves, we saw the value in chiropractors and their ability to help patients get better and stay better with lifestyle modifications and exercise prescriptions.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A patient with severe lower back pain with disc protrusion confirmed by MRI had several corticosteroid injections with only short term relief. After few months of treatment and with a strengthening exercise program, the patient is feeling not only better but also stronger.

Question 4

What do you like most about your job?

Accepted Answer

We like to help our patients achieve better health and an increased quality of life. We want them to feel empowered and be able to prevent injuries and chronic musculoskeletal conditions.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are we an evidence based practice that treats in accordance with the guidelines outlined by research? Yes we are an evidence based practice.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What conditions do we treat? We treat spinal conditions and musculoskeletal injuries using research proven techniques, such as manipulation, acupuncture, soft tissue manual therapy and exercise rehabilitation.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are patient centered and aim to be trustworthy, reliable, professional and caring. We are here to serve the local community in Parramatta and its nearby suburbs.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We use only research based methods of treatment for optimal results, including manipulation/mobilisation, dry needling acupuncture, soft tissue manual therapy and exercise/rehabilitation. We are patient centered and we aim to provide fast and effective pain relief.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Their medical history and primary complaint- this will determine what sort of treatment they require. Treatment cost and duration of treatment depends on what sort of treatment they receive, e.g. manipulation, dry needling acupuncture, soft tissue massage, exercise, electrical muscle stimulation.

Question 10

What makes your pricing competitive?

Accepted Answer

We aim for fast and effective pain relief and aim for short treatment cycles. We also discharge the patient with strengthening rehabilitative exercise program to empower the patient so that they can have control over their own health.

Question 11

How do you normally charge for your service?

Accepted Answer

Our examination fee is a minimum of $53. Depending on the treatment you receive, it will be an additional cost. As every patient requires different treatment techniques, the cost of the treatment will be determined on what techniques you and your doctor both agree on

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are in the Medical Field, treating patients with musculoskeletal injuries and spinal conditions, such as chronic lower back pain, disc injury, headaches, sciatica, tennis elbow, rotator cuff injuries, hip bursitis and ankle sprains.

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our practitioners are Macquarie University graduates with a Bachelor in Chiropractic Science and Masters of Chiropractic. They also have certificates in Musculoskeletal Acupuncture and are members of Chiropractic Australia.

Spine Focus Parramatta Chiropractic

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