Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

we are fully insured for 10 million dollars public liability and all work is covered under Australian consumer law. splashbackssydney.com

Question 2

How did you decide to get into your line of work?

Accepted Answer

the apple doesn't fall far from the tree. we have had a line of glaziers in the family so we followed suite and haven't looked back since

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A family had broken a window and it was raining, they needed it changed urgently we were able to change it within the hour.

Question 4

What do you like most about your job?

Accepted Answer

splashbacks sydney is a well orientated and had a good work feel. we like taking on new jobs and see the happy expressions of our customers

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

ask to see there glazing license and public liability insurance. it is also important to look at past jobs and reviews.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long after i order will make splashback take to be installed.  It usally take about 5 to 9 working days from day of measure What about Range hood and cut outs?  During the measure, we will take precious measurments of cut out positions and have it ready for install during day of install. It is

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

splashbackssydney.com have built a reputation over the years we are ethical and moral people, who want to do a job like it was for our own houses.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Splashbacks Sydney specialise in shower screens, splashbacks and frameless balustrades. Splashbacks Sydney also go glazing of broken windows and mirrors.  Our tradies are fully licensed and we are fully insured. Splashbacks Sydney have been in the game for 30 years.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

we need to know the type of product,or type of shower, sizes and some pictures will be helpful for a quotation. splashbackssydney.com

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

splashbacks sydney will do an onsite visit and discuss and give recommendations for each job, no matter big or small our team are here to help.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

SplashbacksSydney.com can offer a 10% pensioners discount or for drought affected farmers. We have a 5% price guarantee to beat any written quote.

Question 12

What makes your pricing competitive?

Accepted Answer

we have been in the game for over 30 years, so we have all the contacts. We know the products and pricing. Splashbacks Sydney driving factor is quality at the right price.

Question 13

How do you normally charge for your service?

Accepted Answer

we request a 20% deposit on all jobs and rest of payment made on completion. Window repairs don't need a deposit as glass is cut on site.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Supply and install of Glass painted Splashbacks , Bronze Mirror splashbacks, Grey Mirror Splashbacks from start to finish.  Supply and install of Shower screens, Frameless Shower screens, Fully framed shower screens and semi frameless shower screens  Supply and install of Frameless balustrading and

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We use the latest laser technology when measuring. All installers are licensed glaziers. With over 30 years experience we are in the know when it comes to glass work.

True Value Glass Pty Ltd T/A Splashbacks Sydney

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