Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes my business is insured. I can guarantee that I will provide your flowers on time and in beautiful condition.

Question 2

How did you decide to get into your line of work?

Accepted Answer

My love of flowers and flower arranging made me decide to undertake a Certificate III in Floristry. I love to create beautiful arrangements for my happy customers.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Here at the Flower Grove we like to keep our stories confidential. We pride ourselves keeping our customers stories private.

Question 4

What do you like most about your job?

Accepted Answer

Here at The Flower Grove we love flowers and enjoy making beautiful bespoke floral arrangements and bouquets for our happy customers.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

A customer should ask if the florist is qualified to carry out the work. You don't want to be dissapointed on the day.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can you provide my flowers on time? Yes, at The Flower Grove we pride ourselves on meeting every deadline with professionalism and flare.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Here at The Flower Grove we are the most reliable and trustworthy person for the job because we take pride in our work and love what we do.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

When you book through The Flower Grove you will receive personalised service by a qualified florist. Our aim is to provide beautiful flowers for an affordable price.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Typically we need to know what our customer's budget is, the date of the event, colour theme and favorite flowers.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Our customers can save money by choosing flowers that are in season. Our customers can save delivery costs by picking their flowers up from our shop.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We look forward to making your beautiful flowers,The Flower Grove are pleased to offer Oneflare customers ten percent off their first booking.

Question 12

What makes your pricing competitive?

Accepted Answer

Our aim is to provide the best value for money for beautiful bespoke floral arrangements and bridal bouquets to make your day special.

Question 13

How do you normally charge for your service?

Accepted Answer

Each quote is individual depending on the type of flowers you would like, time of year and availability of flowers and size of arrangement.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Here at the Flower Grove we are qualified Florists and can provide any floral service. We love to make bridal bouquets and special event arrangements.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a fully qualified florist and hold a Certificate III in Floristry. I am the owner of The Flower Grove and have previously owned and operated a successful florist studio.

The Flower Grove

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