Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have public liability insurance for damage or accidents that occur during the course of our work. We guarantee that we will attend your house when agreed or notification will be given if we are running more than 15 minutes late.

Question 2

What do you like most about your job?

Accepted Answer

We love meeting new people and getting to meet and spend time with dogs of all different breeds, which is amazing. We appreciate how special dogs are in our lives and we treat customers dogs as if they were our own.

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

We commonly get asked if we include nail clipping which we do, if the hydrobath has warm water which it has, and that we accept cash payments.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our commitment to providing a friendly, professional and reliable service and putting our customers and their dogs needs as the priority.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We provide a thorough service with high attention to detail with a friendly attitude. We care about what we do and our customers satisfaction is our top priority.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Our special offer is to provide an outstandingly professional and reliable service. We are always able to be contacted and will return your calls.

Question 7

What makes your pricing competitive?

Accepted Answer

We often hear that we price around 50% cheaper than other companies for large dog washes. We use a ratio of 1 part product (shampoo and conditioner) to 1 part water, where as other dog washes use 1 part product to 50 parts water. With our service you get a much superior clean and condition.

Question 8

How do you normally charge for your service?

Accepted Answer

We charge based on the weight of each dog broken down into categories of small, medium, large and extra-large, as this reflects the time spent on each dog. We price similarly in regards to dog grooming, although some breeds with thick double coats such as husky's and samoyed's will incur higher cost.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Providing a professional, friendly and thorough dog wash and grooming service throughout the South West Perth and Mandurah areas. We pride ourselves on the care taken with each of our customers and their dogs, treating their dogs as we would our own.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been operating the business since January 2016 and in that time have built a loyal customer base and had very positive feedback about the service we provide.

The Fresh Rinse Mobile Dog Wash

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