Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Why You Call The Tech Dr Instead of other Technician?  Simple Reliable Efficient Fix it on the Spot No Fix No Fee Expert Technicians No call out Fee Flat rate Same day service if avaialble Most of the work done in Minimum time.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Always being inspired to help people. Love to talk to people. Completed Masters of Information Technology. Vast Knowledge to share. Knows the Base so it gets easy and simple to fix things quicker. Like to work on computer and Technology

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

One of My Customer Says: He is professional, gracious and and an all round good guy.  I would happily recommend him to anyone, and he is a gifted man as an IT professional, but more importantly as a human being.  Truly gifted in people relations and an immeasurable asset.

Question 4

What do you like most about your job?

Accepted Answer

Enjoy Being a Computer Technician. Like People Company. Helping People and Explains slowly and clearly so client feel happy with what happening with their computer. Go Extra Miles for customer so they feel Glad to have us.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Experinece Can Fix The problem Can come on time Make it up and running What will be the charges How Quickly we can get out there!

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customer can be from Non Technical to technical Background. We won't expect customer to know much about their computer problems if they don't. We will find the problem and explain to customer what is the problem in plain and simple language.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

6 years of vast Experience in the Technician Industry  Expert of Apple and Windows Technology. CCTV, Networking, Viruses ,Hard disk, Data Recovery, Gaming PCs, Ram Upgrades and not Just that any type of Smart devices phones, Tv , Music System, We will sort all your issues in a flick!!

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Simple | Reliable | Guaranteed   For further Information Please visit us at: https://www.thetechdr.com.au/  Efficiency at its Best ! ! !

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We would like you to relax and just tell us in short as much you can explain and rest leave it with The Tech Dr , We will do the start to make your computer up and running.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

The Tech Dr is a Group of IT (nerds)expert people, who have a vast experience of problems and solving them on the spot. We will speak  to you before we come and see you, We will explain to you the problem in plain and simple english.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

OneFlare is a Great Partner to have and we would like to give 10% straight discount to our One flare customers. Simple - Reliable - Effiecent  Same Day Service Available  No Hidden Cost  No Fix No Fee

Question 12

What makes your pricing competitive?

Accepted Answer

No Call out fee will be charged, flat $110 per hour. We finish most of our jobs in an hours time, if it extends then, $35 per 20 mins there after. Please discuss same day service by calling out Technical help desk or enter your details for the call back service

Question 13

How do you normally charge for your service?

Accepted Answer

No call out !!! No surprise !! Normally by hour, $110 only, no call out  Fix most of the jobs in 1 hour

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

All IT needs !! Fix on the spot!! Plain English Foxtel  TV Apple TV  Apple Pc Gaming solutions Network issues

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Free Home Visits for Computers, Laptop or Mac Repairs No Surprises, No callout fees Our technicians are highly skilled and have excellent track record in trouble shooting and diagnostics of Laptop repairs. We would try to visit your home on the same day or discuss other alternates with you upfront.

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