Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are an insured business and we guarantee our work.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

We respect the privacy and personal choices of our customers and do not require them to disclose their vaccination status. We do not discriminate and strive to provide an inclusive and welcoming environment for all.

Question 3

How did you decide to get into your line of work?

Accepted Answer

From a young age, I had an inherent interest in creative endeavors, from drawing to exploring my imagination through crafting. It was during this time that I discovered my passion for storytelling. Today, that passion has evolved into a desire to capture the essence of stories and preserve them for future generations to enjoy and learn.

Question 4

Do you have a favourite customer story you would like to share?

Accepted Answer

At Jazz Junction dance studio, I had one of my most thrilling gigs as a freelance videographer filming a group of 100 people of all ages, with the majority being energetic kids who were bursting with enthusiasm. It was a challenging yet exhilarating experience that put my directing skills to the test. Despite the exciting chaos, I was able to create a product that the studio and parents absolutely loved. It was immensely fulfilling to have captured such a special moment in their lives and provide them with a keepsake that they can treasure forever.

Question 5

What do you like most about your job?

Accepted Answer

What I love most about my job is the ability to tap into my creative mindset and bring ideas to life through visual storytelling. Capturing the present moment and preserving it for future generations to enjoy is a magical feeling. It brings me joy to create content that not only makes people happy but also adds value to their lives. It's like playing with magic every day and I feel grateful to do what I love.

Question 6

What questions should a customer ask to hire the right service professional?

Accepted Answer

1.What experience do you have in this field? 2.Can you provide references or examples of your previous work? 3.What is your pricing and payment structure? 4.What is the timeline for the project? 5.What is your availability? 6.What is your cancellation or rescheduling policy? 7.Are you friendly, non-discriminating, and open to discussing creativity on all fronts? 8.What equipment and tools will you use for the project? 9.What are the terms and conditions of the contract? 10.What happens if I am not satisfied with the final product?

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I strongly believe that my moral values and principles are what make me the most reliable and trustworthy person for the job. I take immense pride in always conducting myself with honesty, integrity, and respect towards my clients and their needs. I understand the importance of maintaining confidentiality and trust, and I make it a top priority to ensure that my clients feel comfortable and secure in their dealings with me. Additionally, I always strive for excellence in my work and take pride in delivering high-quality results that exceed expectations.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

As a one-stop-shop for all creative needs, I have extensive experience in a wide range of industries including copywriting, branding, photography, and videography. My background in magazine editing and social media entertainment/show business industries has honed my skills in capturing and creating compelling visual stories, even in challenging and unstructured environments. I excel at working with clients to bring new and unexpected ideas to the table and deliver exceptional value. With a focus on personalized and professional service, clients can trust me to provide high-quality, unique, and memorable content that exceeds their expectations. And of course, I always bring a sense of fun to my work.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Returning customers can enjoy a special offer of 30% off their second purchase for our services. This offer is a gift for our loyal clients and is valid only once per customer.

Question 10

What makes your pricing competitive?

Accepted Answer

Our company offers high-quality video production and editing services, including TV commercial editing, at competitive rates. Despite being a new business, we bring years of industry experience to the table and aim to reflect this by offering reasonable prices while building our reputation and clientele. We are confident that our combination of competitive pricing and extensive expertise sets us apart from other service providers.

Question 11

How do you normally charge for your service?

Accepted Answer

We offer flexible payment options for our services, including Mastercard, Visa, PayPal, and Afterpay. We also have a portable card reader for in-person payments. If you pay with cash, we offer a discounted rate for our services. We strive to make our services accessible and convenient for all our clients, regardless of their preferred payment method.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in a diverse range of services including outdoor portraits, video editing for businesses and event promos, real estate photography with floor plans, drone videography and photography, headshots, weddings, vlogs, and YouTube videos. We take pride in our ability to offer customized solutions that meet our clients' specific needs. With our extensive experience and expertise in these areas, we consistently deliver exceptional results that go above and beyond our clients' expectations.

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Are you an insured business and do you guarantee your work?

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