Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are fully insured including public liability. if you are not happy with our work please let us know so we can rectify the issue and make sure it does not happen again in the future.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have a number of friends that are builders and landscapers and I was always jealous of there outdoor work, so I decided to get out of the office and start my own business. Its great as I often get to work with my friends on different projects.

Question 3

What do you like most about your job?

Accepted Answer

I love being outdoors and working with other people to see a project through to completion. Seeing the finished product is always a great feeling.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

You need to make sure the person you hire has the skill set you require as well as being personable and easy to deal with. Its a good idea to call them or meet in person and discuss the job so you can ask all the questions you want. Always ask about their insurance.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Our machine is a Dingo with a bucket and an auger attachment with various auger bit sizes. other attachments are available upon request.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I pride myself on honesty, integrity and open communication. If I don't know something I will tell you and do my best to find the right answer and offer my advice.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We offer the most competitive rates for dry and wet hire of the the mini digger and attachments. we are honest and reliable and will always keep up constant communication with the client to help with peace of mind. There is no job to small.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What the job is? ( eg exact area needed to be dug out or how many holes and how deep/Size. Where the job is? ( let us know your location) what materials are needed, If any?

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Make sure the site is accessible Measure and mark out exactly the area you want to be dug our or where the holes need to be drilled. Consult with us before starting a project.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Book us in April for our minimum call out of 3 Hours ($300) and get an extra 1.5 Hours FREE. ( 7am - 11.30am) Total 4.5 Hours for $300

Question 11

What makes your pricing competitive?

Accepted Answer

Our pricing is very competitive for comparable services and we will beat any written quote. Just ask us for a deal today.

Question 12

How do you normally charge for your service?

Accepted Answer

We charge $240 for the first 3 Hours (minimum call out) and then $55 Per hour after that. This price does not include disposal fees of dirt or waste. for an exact quote give us a call and we can work a price out for you.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialize in but are not limited to post hole drilling, levelling, spreading of crushed rock/soil/bark, Landscaping preparation and site clearing.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our operators have extensive experience operating our mini digger and auger attachment in many different environments and scenarios. We also work closely with other contractors like landscapers and concreters to ensure jobs are completed to the highest standards.

Transearth Pty Ltd

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